All posts tagged "Lean"

  • Rug Doctor Wins Innovative Industry Training Award
    STLCC Partnership Helps Rug Doctor Win Governor’s Innovative Industry Training Award

    Rug Doctor, Inc., in Fenton, MO, recently received the Governor’s Innovative Industry Training Award, which recognizes a company that demonstrates outstanding success in workforce training and education. The company partnered with St. Louis Community College to transition...

    • Posted September 10, 2015
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  • On Cowboys and Pit Crew Members
    On Cowboys and Pit Crew Members

    “Cowboys” are employees who believe that their way is the best way and “pit crew members” are employees who believe that the best way to do something comes as a result of collaborative thinking with others. It...

    • Posted September 9, 2015
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  • The Incredible Power of “Thank you”
    The Incredible Power of “What do you think?” and “Thank you”

    Two of the most consistent comments I hear when I talk with line workers in manufacturing plants are “Why didn’t they ask us what we think?” and “It’d sure be nice to hear ‘thank you’ sometimes.” I’ve...

    • Posted September 2, 2015
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  • Knowing Too Much and Too Little
    Knowing Too Much and Too Little at The Same Time

    Far too many managers know too much and too little at the same time. They know a lot about production numbers and quality statistics and far too little about what has to happen to drive higher levels...

    • Posted August 26, 2015
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  • Success Can Be A Dangerous Thing
    Success Can Be A Dangerous Thing

    Kaizen Thinking is all about being intensely focused on continuous improvement. It’s about being very dissatisfied with the status quo. It’s about knowing that continued success in the marketplace belongs to the agile. It’s also about believing...

    • Posted July 29, 2015
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  • Build Sales … or Kill Sales. Your Choice
    Build Sales … or Kill Sales. Your Choice

    Just what is it that distinguishes behaviors, or policies, that are conspicuously unfriendly to customers from those that create customer loyalty and, as a result, build sales? I’d suggest two words:

    • Posted July 15, 2015
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  • Want High Performance? Build High Degrees of Confidence.
    Want High Performance? Build High Degrees of Confidence.

    The most valuable asset any company has is the knowledge, the intelligence, and the creativity of its workforce. Deriving maximum value from this asset often spells the difference between success and failure in the marketplace. Lean thinking...

    • Posted July 8, 2015
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  • The Impact of Employee Engagement
    The Impact of Employee Engagement

    Firms with the highest percentage of engaged employees collectively increased operating income 19% and earnings per share 28% year-to-year. Companies with employees who are less engaged experienced operating income declines of 33% year-to-year and 11% in earnings....

    • Posted June 30, 2015
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  • Time: Friend or Foe?
    Time: Friend or Foe?

    Studies have shown that the typical American worker wastes between 40 – 45 minutes a day, most of this waste occurring because of the disorganized state of their workplaces. One of my clients calculated that if his...

    • Posted June 23, 2015
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  • When Does Lean Succeed?
    When Does Lean Succeed?

    Lean succeeds when it is supported by a shift in an organization’s culture from one focused on results to one focused on work processes. Triggering and supporting this change in focus requires a Lean management system, a...

    • Posted May 28, 2015
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