- Elon Musk on Money, Success, and Leadership
- Workforce Development News – January 25, 2021
- Workforce Development News – January 19, 2021
- Workforce Development News – January 11, 2021
- Workforce Development News – January 4, 2021
- The Pandemic’s Greatest Gifts
- Workforce Development News – December 21, 2020
- Workforce Development News – December 14, 2020
- Workforce Development News – December 7, 2020
- Workforce Development News – November 30, 2020
All posts tagged "Genchi Genbutsu"
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Steve Jobs, Henry Ford, Taiichi Ohno: Lean Practitioners
Lean, at its heart, is based on the power of simplicity. The force that drives Lean is a simple and powerful process called Kaizen thinking. Kaizen thinking leads to an intense focus on work processes, especially on...
- Posted April 21, 2015
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Yes, I’ll Take That Cranberry-Walnut Bagel!
The best customer experiences are described in one word: engagement. Really being engaged in the here and now. Really being focused on serving the customer. And really enjoying serving the customer. The challenge is clear: How can...
- Posted February 26, 2013
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Lean Thinking and Acting Sells Blueberries
In an earlier Lean segment of this blog, I discussed the impact that employee engagement has on the reactions you and I have when going shopping in retail stores. We know what employee engagement looks and sounds...
- Posted December 21, 2012