All posts tagged "Customer Service"

  • Workforce Development News – May 9, 2011

    This week: Innovative Training Forum, Easy Ways to Build Your Digital Reputation, Navigating the Digital Job Market, How to Answer the 5 Toughest Interview Questions, Building Your Network, How Much is Superior Service Worth to Customers?, Don’t...

    • Posted May 9, 2011
    • 0
  • Workforce Development News – Feb. 14, 2011

    This week: What Extreme Customer Service Looks Like, Hire for Attitude - Train for Skill, Proven Ways to Be Happier, Are YOU Career Lazy?, Become a Presentation Ninja, Free Graphing Calculator for Windows, Every Presentation Should Tell...

    • Posted February 14, 2011
    • 0
  • Workforce Development News – Feb. 7, 2011

    This week: Things All Customers Want, Choose a Career That’s Best for You, The Worst Interview Question, Communicate More Effectively in E-mail, We Are NOT Just Looking for a Job, How to Guarantee You Won’t Make A...

    • Posted February 7, 2011
    • 0
  • Workforce Development News – Jan. 31, 2011

    This week: Smart Tips for Brilliant Writing, 50 Best Careers of 2011, Tips for Providing Great Customer Service to Your Clients, Online Resume Advice, Smart Time Management Tips and Tricks, Hot Entry-Level Jobs for 2011, Best Cover...

    • Posted January 31, 2011
    • 0
  • Workforce Development News – Jan. 18, 2011

    This week: Lean Retailing: Driving Indelible Impressions on the Sales Floor, Practices Your Clients Will Love, What’s Your Excuse for Not Achieving Your Goals?, Networking Survival: Tips for Introverts, Communication Traps That Foil Innovation, Interview (Not So)...

    • Posted January 18, 2011
    • 0
  • Workforce Development News – Jan. 10, 2011

    This week: Lean Retailing: A Total Focus on the Customer, What It Takes to Be a Great Employer, Weirdest Interview Questions, Things to Do When You Start Your New Job, Best Way to Use the Last Five...

    • Posted January 10, 2011
    • 0
  • Customer Service Tips
    Customer Service Tips

    Loyal customers keep you in business with repeat visits and referrals. On the other hand, an unhappy customer is like a cancer cell that will spread the word of a company’s bad reputation. As a business owner,...

    • Posted May 15, 2010
    • 0
  • Deal or No Deal
    Deal or No Deal

    Customers today are more and more demanding because they are smarter and have more choices. The merely satisfied customer is not necessarily going to be a loyal customer, i.e., someone who not only returns, but will promote...

    • Posted December 1, 2009
    • 0
  • Spotlight on Customer Service
    Spotlight on Customer Service

    Understanding how we define customer service starts with understanding what it is not. Right away we think of customer service as a complaint desk, but if we treat it that way, that’s what it becomes. If our...

    • Posted November 10, 2009
    • 0
  • Top 10 Customer Service Mistakes
    Top 10 Customer Service Mistakes & What You Can Do To Prevent Them

    The most effective leader is one who not only effectively manages mistakes but turns them into opportunities that strengthen the company vision.

    • Posted June 1, 2009
    • 0