All posts tagged "Customer Service"

  • Give Your Employees Specific Goals and the Freedom to Figure Out How to Reach Them
    Workforce Development News – March 4, 2019

    This week: Why Is Customer Service So Bad?, Give Your Employees Specific Goals and the Freedom to Figure Out How to Reach Them, Men Still Pick “Blue” Jobs and Women “Pink” Jobs, Automation and AI will disrupt...

    • Posted March 4, 2019
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  • Prepare For Jobs Of The Future
    Workforce Development News – February 19, 2019

    This week: Prepare For Jobs Of The Future, Why Customer Relations Are Vital to Your Business, How Important Are Production Networks to the U.S. Economy?, What to Do When You Realize You’ve Made a Mistake, LinkedIn St....

    • Posted February 19, 2019
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  • Customer Information Support Specialist Training
    Customer Information Support Specialist Program Satisfies St. Louis Workforce Needs

    STLCC meets workforce demand with accelerated training and Microsoft accreditation exams through its Customer Information Support Specialist program.

    • Posted January 30, 2019
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  • Tough Conversations
    Workforce Development News – January 28, 2019

    This week: Deliver Good Customer Service, Tough Conversations, Cybersecurity, Avoid Death by Interview, Student Support Varies by Major, Student Confidence on Jobs, Succeed in The Future of Work, How to Not Suck as a Speaker. Our weekly...

    • Posted January 28, 2019
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  • Customer Service Skills
    Workforce Development News – January 14, 2019

    This week: Customer Service Skills that Every Employee Needs, How Manufacturers Will Tackle the Talent Shortage, Managing When the Future Is Unclear, LinkedIn St. Louis Workforce Report, Get Honest Productive Feedback, 2019 Job Search Trends, Career Mistakes...

    • Posted January 14, 2019
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  • Build a Customer-Centric Culture
    Workforce Development News – October 8, 2018

    This week: Words and Phrases to Use When Talking to Customers, Build a Customer-Centric Culture, Where Does The American Middle Class Live?, Unemployment Rate Drops To Lowest In Nearly 50 Years, LinkedIn Workforce Report St. Louis, Explain...

    • Posted October 8, 2018
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  • Customer Information Support Specialist Training
    Enroll Now for Customer Information Support Specialist Training Starting November 26

    This accelerated 12-week training program is designed to produce qualified candidates for employment as office administrators, customer service/customer relations representatives, administrative assistants, data entry associates, and general administrative support. This innovative program will meet the local labor...

    • Posted September 24, 2018
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  • Mid-Tech Jobs
    Workforce Development News – June 25, 2018

    This week: When Is a Job just a Job–and When Can It Launch a Career?, Could “Mid-Tech” Jobs Elevate More People?, How to Deal With Difficult Customers, It’s Not Always Clear What Constitutes Sexual Harassment, Four Cures...

    • Posted June 25, 2018
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  • Common Complaints About Meetings
    Workforce Development News – June 11, 2018

    This week: Identify Racial and Gender Bias in Customer Service, Avoid These Phrases in Managing Change, Common Complaints About Meetings, 10th Annual State of the St. Louis Workforce Event, Independent Workers and the Modern Labor Market, LinkedIn...

    • Posted June 11, 2018
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  • Customer Information Support Specialist Training
    Enroll Now for Customer Information Support Specialist Training Starting July 9

    This accelerated 12-week training program is designed to produce qualified candidates for employment as office administrators, customer service/customer relations representatives, administrative assistants, data entry associates, and general administrative support. This innovative program will meet the local labor...

    • Posted May 3, 2018
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