All posts tagged "Customer Service"

  • Mid-Tech Jobs
    Workforce Development News – June 25, 2018

    This week: When Is a Job just a Job–and When Can It Launch a Career?, Could “Mid-Tech” Jobs Elevate More People?, How to Deal With Difficult Customers, It’s Not Always Clear What Constitutes Sexual Harassment, Four Cures...

    • Posted June 25, 2018
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  • Common Complaints About Meetings
    Workforce Development News – June 11, 2018

    This week: Identify Racial and Gender Bias in Customer Service, Avoid These Phrases in Managing Change, Common Complaints About Meetings, 10th Annual State of the St. Louis Workforce Event, Independent Workers and the Modern Labor Market, LinkedIn...

    • Posted June 11, 2018
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  • Customer Information Support Specialist Training
    Enroll Now for Customer Information Support Specialist Training Starting July 9

    This accelerated 12-week training program is designed to produce qualified candidates for employment as office administrators, customer service/customer relations representatives, administrative assistants, data entry associates, and general administrative support. This innovative program will meet the local labor...

    • Posted May 3, 2018
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  • Customer Service Skills that Every Employee Needs
    Workforce Development News – March 26, 2018

    This week: Customer Service Skills that Every Employee Needs, Many Employees Have a Mid-Career Crisis, Master Your Calendar and Manage Your Time for Maximum Results, Leaders Can’t Shy Away from Sensitive Topics, Why Should We Hire You?...

    • Posted March 26, 2018
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  • Impress First-Time Customers
    Workforce Development News – Jan. 8, 2018

    This week: How You Promote People Can Make or Break Company Culture, Why Is the U.S. So Bad at Worker Retraining?, Impress First-Time Customers, Managers and Employee Engagement, Too Many Jobs - Not Enough Workers, Spotlight Soft...

    • Posted January 8, 2018
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  • Help Employees Create Knowledge
    Workforce Development News – August 28, 2017

    This week: Help Your Team Achieve Work-Life Balance, Hourly Workers Unhappier Than Salaried, Things Great Bosses Refuse to Say (and Terrible Bosses Say All the Time), Cringeworthy Customer Service Stories, Help Employees Create Knowledge, Facts About Student...

    • Posted August 28, 2017
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  • The U.S. Economy Is … Fine
    Workforce Development News – July 10, 2017

    This week: The U.S. Economy Is Fine, Beyond the Monthly Jobs Report, Soft Wages May Soon Rise, Is Customer Satisfaction the Wrong Goal?, New Managers Should Focus on Helping Their Teams, Preparing for a Career Fair, Better...

    • Posted July 10, 2017
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  • Motivating Employees
    Workforce Development News – July 5, 2017

    This week: Write Networking Emails People Can’t Ignore, How to Apologize, Rise of Machines and the Evolution of Industrial Work, Motivating Employees, Prepare for 5 Key Interview Questions, “Why Is There a Gap in Your Resume?”, Single...

    • Posted July 5, 2017
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  • Manufacturing as Key to Job Creation
    Workforce Development News – May 30, 2017

    This week: Unemployment vs. Pay, Get a Difficult Conversation Back on Track, Americans Still See Manufacturing as Key to Job Creation, Disruptive Job Skills that Shake Up Industries, Customer Service Oriented, Difficult Conversations When You Don’t Like...

    • Posted May 30, 2017
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  • Putting Your Major to Work
    Workforce Development News – May 15, 2017

    This week: Varying Degrees: Survey on Higher Education, Putting Your Major to Work: Career Paths After College, Improve at Work When You're Not Getting Feedback, Things New Managers Should Focus on First, Using Customer Service to Drive...

    • Posted May 15, 2017
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