- Informal Networking
- Workforce Development News – March 20, 2017
- Prepare to work as a Medical Assistant. Enrollment is open now!
- Workforce Development News – March 13, 2017
- No-Fee CDL-B Commercial Truck Driver Training Starts April 3, 2017. Apply Today!
- Explore Nature, Ecology and Horticulture – Become a Master Naturalist
- Patient Care Technicians are in demand! Apply today for the April class.
- Workforce Development News – March 6, 2017
- Learn Microsoft Access 2016
- Enroll Now for Heartsaver CPR AED and First Aid CPR AED Classes
All posts tagged "Customer Relationships"
Workforce Development News – March 13, 2017
This week: What the Unemployment Rate Says About the Economy, Create Engagement Every Day, Killer Interview Questions, Silver Lining of Customer Problems, Why Recruiters Dread Reading Your Resume, Career Advice You Need To Know, Insanely Easy Presentation...
- Posted March 13, 2017
Workforce Development News – January 23, 2017
This week: Being a Strategic Leader, Wanted: Workers with Soft Skills, Politicians Cannot Bring Back Old-Fashioned Factory Jobs, Dwindling Female Labor Force, What My Mechanic Taught Me About Customer Service, Job Search Strategies to Eclipse Your Reliance...
- Posted January 23, 2017
Workforce Development News – January 3, 2017
This week: Kick-Ass Customer Service, Write a Killer Customer Thank-You Note, Skills That Innovative Leaders Have, Striking Findings from 2016, Can Bad Managers Be Saved?, Customer Loyalty Is Overrated, Why Do Job Interviews Feel So Weird?, Questions...
- Posted January 3, 2017
Workforce Development News – November 14, 2016
This week: Use Storytelling to Connect With Your Customers, Diverse Teams Are Smarter, Things You Absolutely Must Do to Engage Your Employees, Is Millennial Job-Hopping Inevitable?, How Leaders Can Focus on the Big Picture, What Great Bosses...
- Posted November 14, 2016
Workforce Development News – September 6, 2016
This week: How to Manage Managers, August Jobs Report in 15 Charts, Facts About American Workers, Best Jobs Now Require You To Be A People Person, Workers' Satisfaction With Job Dimensions Increases, Love Networking, Emotional Connection Matters...
- Posted September 6, 2016
The Value of Your Employees
The way to develop a powerful workforce that is passionate about their work is to create an environment where people feel cared about, where people feel valued, where their personal growth is encouraged and nourished, and where...
- Posted June 22, 2016
Go Ahead, Make My Day!
It's nice to have "satisfied" customers, but it's the "enthusiastic" customer that really counts. Go beyond the Golden Rule of Customer Service to develop customers who stick with you.
- Posted April 26, 2016
Workforce Development News – Oct. 19, 2015
This week: Science of Customer Emotions, Be a Great Leader, Why Organizations Don’t Learn, Engagement Surveys, Be Your Own Best Advocate, Unforgettable Bosses, Hispanics: College Majors and Earnings, Wealth Inequality, Resume Warning Signs, Changing Our Behavior, Actionable...
- Posted October 19, 2015
Workforce Development News – May 18, 2015
This week: What Separates Great Managers From the Rest, Things Ultra-Productive People Do Differently, Economic Value of College Majors, Outdated Hiring Myths, Making Customers Happy on Social Media, High-Value Technical Training, Things Remarkable Job Interviewers Always Do,...
- Posted May 18, 2015
Workforce Development News – March 24, 2015
This week: Engage Your Long-Time Employees to Improve Performance, Phrases to Improve Every Support Interaction, Steps to Resolving Customer Problems, Design an Agenda for an Effective Meeting, Do You Really Need to Hold That Meeting?, How to...
- Posted March 24, 2015