All posts tagged "Customer Relationships"

  • They're not Soft Skills, They’re Power Skills
    Workforce Development News – Dec. 2, 2019

    This week: Let’s Stop Talking About Soft Skills-They’re Power Skills, Frightening Rise In Low-Quality Low-Paying Jobs, Your Purpose Is Your Promise to Customers, Customer Feedback-Why It’s Important, Pillars of Strategy Execution, St. Louis Fed Summary of Regional...

    • Posted December 2, 2019
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  • Upskilling and Downsizing in American Manufacturing
    Workforce Development News – June 17, 2019

    This week: Upskilling and Downsizing in American Manufacturing, Automation and Occupations, Women-Led Firms, Winning Customer-Centric Marketing Strategy, Cross-Silo Leadership, Reasons I Didn't Hire You, “What Do You Like Least About Your Job?,” Writing An Unforgettable Thank You...

    • Posted June 17, 2019
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  • Prepare For Jobs Of The Future
    Workforce Development News – February 19, 2019

    This week: Prepare For Jobs Of The Future, Why Customer Relations Are Vital to Your Business, How Important Are Production Networks to the U.S. Economy?, What to Do When You Realize You’ve Made a Mistake, LinkedIn St....

    • Posted February 19, 2019
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  • Customer Service Skills
    Workforce Development News – January 14, 2019

    This week: Customer Service Skills that Every Employee Needs, How Manufacturers Will Tackle the Talent Shortage, Managing When the Future Is Unclear, LinkedIn St. Louis Workforce Report, Get Honest Productive Feedback, 2019 Job Search Trends, Career Mistakes...

    • Posted January 14, 2019
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  • Build a Customer-Centric Culture
    Workforce Development News – October 8, 2018

    This week: Words and Phrases to Use When Talking to Customers, Build a Customer-Centric Culture, Where Does The American Middle Class Live?, Unemployment Rate Drops To Lowest In Nearly 50 Years, LinkedIn Workforce Report St. Louis, Explain...

    • Posted October 8, 2018
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  • Skills Gap Hampering Manufacturing Growth
    Workforce Development News – September 25, 2018

    This week: Ranking and Assessing Risks, Support-Driven Growth, Graduates With Good Job Upon Graduation Earn More, Graduates During Recessions Earn Less Money, Requirements for a Diverse and Inclusive Culture, Older Workers Account for All Net Job Growth...

    • Posted September 25, 2018
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  • Customer Intimacy
    Workforce Development News – May 8, 2018

    This week: Customer Intimacy: How to Maintain It at Scale, Learning Is a Learned Behavior-Get Better at It, Defining the Middle Class: Cash, Credentials, or Culture?, High-Paying Trade Jobs Sit Empty, Run a Meeting Without Talking Too...

    • Posted May 8, 2018
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  • The Surprising Power of Questions
    Workforce Development News – April 23, 2018

    This week: Super-Productive People, Apprenticeships and Good Jobs, Feedback Every Interview Process Should Contain, Improve Your Company’s Customer Experience Strategy, Surprising Power of Questions, Skype Interview Tips, Ways Getting a Job Has Changed In The Last Decade,...

    • Posted April 23, 2018
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  • Tech Careers
    Workforce Development News – Feb. 20, 2018

    This week: Build an Innovative Team, Best Ways to Collect Customer Feedback, Increase Your Influence at Work, Busting Tech Career Myths, How Do I Answer Hypothetical Interview Questions?, Cover Letter Do's and Don'ts, Questions Interesting People Ask...

    • Posted February 20, 2018
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  • The U.S. Economy Is … Fine
    Workforce Development News – July 10, 2017

    This week: The U.S. Economy Is Fine, Beyond the Monthly Jobs Report, Soft Wages May Soon Rise, Is Customer Satisfaction the Wrong Goal?, New Managers Should Focus on Helping Their Teams, Preparing for a Career Fair, Better...

    • Posted July 10, 2017
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