All posts tagged "Customer Experiences"

  • Pay Attention to the Job Market
    Workforce Development News – June 5, 2017

    This week: Don’t Worry About The Job Market Yet-But Pay Attention, Making Sense of The Monthly Jobs Numbers, Job Openings Remain Near Record Highs in U.S., The Jobs Most Vulnerable to The Robot Revolution, Customer Happiness Shouldn’t...

    • Posted June 5, 2017
    • 0
  • Strengths You Should Consider When Preparing for a Job Interview
    Workforce Development News – April 24, 2017

    This week: Earn Customer Trust and Keep It, Questions to Ask Before You Email Your Customers, Women Dominate College Majors That Lead to Lower-Paying Work, Reasons Why You’re Losing Job Offers After the Interview, Strengths You Should...

    • Posted April 24, 2017
    • 0
  • U.S. Manufacturing
    Workforce Development News – April 17, 2017

    This week: How to Talk to Your Customers, Face-to-Face Requests vs. Email, Right Culture: Not About Employee Happiness, America Has to Close the Workforce Skills Gap, Is U.S. Manufacturing Really Declining?, American Factories versus 'Made in America',...

    • Posted April 17, 2017
    • 0
  • Awesome! Well, Not Really
    Awesome! Well, Not Really

    Weak processes. Disengaged employees. A perfect formula for failure. These two are the most common, and most destructive, forces that are at work in all too many work environments.

    • Posted March 28, 2017
    • 0
  • Understanding U.S. Productivity Trends
    Workforce Development News – March 20, 2017

    This week: US Productivity Trends, Your Organization Wastes Time, Engaging Customers via Problem Resolution, Handle Difficult People, Phrases to Use When You Talk to Your Boss, Showcase Transferable Skills on Resume, Ace A Job Interview, Build a...

    • Posted March 20, 2017
    • 0
  • Kick-Ass Customer Service
    Workforce Development News – January 3, 2017

    This week: Kick-Ass Customer Service, Write a Killer Customer Thank-You Note, Skills That Innovative Leaders Have, Striking Findings from 2016, Can Bad Managers Be Saved?, Customer Loyalty Is Overrated, Why Do Job Interviews Feel So Weird?, Questions...

    • Posted January 3, 2017
    • 0
  • Is Your Employee Ready to Be a Manager?
    Workforce Development News – October 24, 2016

    This week: Is Your Employee Ready to Be a Manager?, Customer Satisfaction Without Engagement, Why Leadership Development Isn’t Developing Leaders, Hiring Job Seekers with Criminal Histories, Signs That Someone Is About to Quit, Answer the ‘Why Should...

    • Posted October 24, 2016
    • 0
  • Make the Most of Your Customer Testimonials
    Workforce Development News – August 29, 2016

    This week: Make the Most of Your Customer Testimonials, Laid-Off American Workers Are Having Better Luck Finding New Jobs, Fewer Workers Report Making Less Money, Why People Quit Their Jobs, Good Job-Search Manners, Quick Fixes for a...

    • Posted August 29, 2016
    • 0
  • Questions You Should Absolutely Ask An Interviewer
    Workforce Development News – August 15, 2016

    This week: Make Your One-on-Ones with Employees More Productive, Improve Your Customer Experience by Fixing Its Faults, Tackle Your Toughest Decisions, Many Millennials Are Job-Hoppers, Elements of Value, Questions You Should Absolutely Ask An Interviewer, Critical Components...

    • Posted August 15, 2016
    • 0
  • Remembering the Customer
    Remembering the Customer

    Serve the company by serving the customer. Lean thinking and work processes can make this happen and when they do the result will be happy customers and more sales.

    • Posted July 26, 2016
    • 0