All posts tagged "Customer Experiences"

  • Help Employees Create Knowledge
    Workforce Development News – August 28, 2017

    This week: Help Your Team Achieve Work-Life Balance, Hourly Workers Unhappier Than Salaried, Things Great Bosses Refuse to Say (and Terrible Bosses Say All the Time), Cringeworthy Customer Service Stories, Help Employees Create Knowledge, Facts About Student...

    • Posted August 28, 2017
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  • The Job Market Is Having A ‘Goldilocks’ Moment
    Workforce Development News – August 7, 2017

    This week: Why America's Wages Are Barely Rising, Job Market Is Having A ‘Goldilocks’ Moment, Closing of the Jobs Gap, Telling Customer Success Stories, Keep Up with the Future of Work, Returning to a Company You Used...

    • Posted August 7, 2017
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  • Motivating Employees
    Workforce Development News – July 5, 2017

    This week: Write Networking Emails People Can’t Ignore, How to Apologize, Rise of Machines and the Evolution of Industrial Work, Motivating Employees, Prepare for 5 Key Interview Questions, “Why Is There a Gap in Your Resume?”, Single...

    • Posted July 5, 2017
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  • Pay Attention to the Job Market
    Workforce Development News – June 5, 2017

    This week: Don’t Worry About The Job Market Yet-But Pay Attention, Making Sense of The Monthly Jobs Numbers, Job Openings Remain Near Record Highs in U.S., The Jobs Most Vulnerable to The Robot Revolution, Customer Happiness Shouldn’t...

    • Posted June 5, 2017
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  • Strengths You Should Consider When Preparing for a Job Interview
    Workforce Development News – April 24, 2017

    This week: Earn Customer Trust and Keep It, Questions to Ask Before You Email Your Customers, Women Dominate College Majors That Lead to Lower-Paying Work, Reasons Why You’re Losing Job Offers After the Interview, Strengths You Should...

    • Posted April 24, 2017
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  • U.S. Manufacturing
    Workforce Development News – April 17, 2017

    This week: How to Talk to Your Customers, Face-to-Face Requests vs. Email, Right Culture: Not About Employee Happiness, America Has to Close the Workforce Skills Gap, Is U.S. Manufacturing Really Declining?, American Factories versus 'Made in America',...

    • Posted April 17, 2017
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  • Awesome! Well, Not Really
    Awesome! Well, Not Really

    Weak processes. Disengaged employees. A perfect formula for failure. These two are the most common, and most destructive, forces that are at work in all too many work environments.

    • Posted March 28, 2017
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  • Understanding U.S. Productivity Trends
    Workforce Development News – March 20, 2017

    This week: US Productivity Trends, Your Organization Wastes Time, Engaging Customers via Problem Resolution, Handle Difficult People, Phrases to Use When You Talk to Your Boss, Showcase Transferable Skills on Resume, Ace A Job Interview, Build a...

    • Posted March 20, 2017
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  • Kick-Ass Customer Service
    Workforce Development News – January 3, 2017

    This week: Kick-Ass Customer Service, Write a Killer Customer Thank-You Note, Skills That Innovative Leaders Have, Striking Findings from 2016, Can Bad Managers Be Saved?, Customer Loyalty Is Overrated, Why Do Job Interviews Feel So Weird?, Questions...

    • Posted January 3, 2017
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  • Is Your Employee Ready to Be a Manager?
    Workforce Development News – October 24, 2016

    This week: Is Your Employee Ready to Be a Manager?, Customer Satisfaction Without Engagement, Why Leadership Development Isn’t Developing Leaders, Hiring Job Seekers with Criminal Histories, Signs That Someone Is About to Quit, Answer the ‘Why Should...

    • Posted October 24, 2016
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