All posts tagged "Customer Experiences"

  • The Job Market Is Having A ‘Goldilocks’ Moment
    Workforce Development News – August 7, 2017

    This week: Why America's Wages Are Barely Rising, Job Market Is Having A ‘Goldilocks’ Moment, Closing of the Jobs Gap, Telling Customer Success Stories, Keep Up with the Future of Work, Returning to a Company You Used...

    • Posted August 7, 2017
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  • Motivating Employees
    Workforce Development News – July 5, 2017

    This week: Write Networking Emails People Can’t Ignore, How to Apologize, Rise of Machines and the Evolution of Industrial Work, Motivating Employees, Prepare for 5 Key Interview Questions, “Why Is There a Gap in Your Resume?”, Single...

    • Posted July 5, 2017
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  • Pay Attention to the Job Market
    Workforce Development News – June 5, 2017

    This week: Don’t Worry About The Job Market Yet-But Pay Attention, Making Sense of The Monthly Jobs Numbers, Job Openings Remain Near Record Highs in U.S., The Jobs Most Vulnerable to The Robot Revolution, Customer Happiness Shouldn’t...

    • Posted June 5, 2017
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  • Strengths You Should Consider When Preparing for a Job Interview
    Workforce Development News – April 24, 2017

    This week: Earn Customer Trust and Keep It, Questions to Ask Before You Email Your Customers, Women Dominate College Majors That Lead to Lower-Paying Work, Reasons Why You’re Losing Job Offers After the Interview, Strengths You Should...

    • Posted April 24, 2017
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  • U.S. Manufacturing
    Workforce Development News – April 17, 2017

    This week: How to Talk to Your Customers, Face-to-Face Requests vs. Email, Right Culture: Not About Employee Happiness, America Has to Close the Workforce Skills Gap, Is U.S. Manufacturing Really Declining?, American Factories versus 'Made in America',...

    • Posted April 17, 2017
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  • Awesome! Well, Not Really
    Awesome! Well, Not Really

    Weak processes. Disengaged employees. A perfect formula for failure. These two are the most common, and most destructive, forces that are at work in all too many work environments.

    • Posted March 28, 2017
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  • Understanding U.S. Productivity Trends
    Workforce Development News – March 20, 2017

    This week: US Productivity Trends, Your Organization Wastes Time, Engaging Customers via Problem Resolution, Handle Difficult People, Phrases to Use When You Talk to Your Boss, Showcase Transferable Skills on Resume, Ace A Job Interview, Build a...

    • Posted March 20, 2017
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  • Kick-Ass Customer Service
    Workforce Development News – January 3, 2017

    This week: Kick-Ass Customer Service, Write a Killer Customer Thank-You Note, Skills That Innovative Leaders Have, Striking Findings from 2016, Can Bad Managers Be Saved?, Customer Loyalty Is Overrated, Why Do Job Interviews Feel So Weird?, Questions...

    • Posted January 3, 2017
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  • Is Your Employee Ready to Be a Manager?
    Workforce Development News – October 24, 2016

    This week: Is Your Employee Ready to Be a Manager?, Customer Satisfaction Without Engagement, Why Leadership Development Isn’t Developing Leaders, Hiring Job Seekers with Criminal Histories, Signs That Someone Is About to Quit, Answer the ‘Why Should...

    • Posted October 24, 2016
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  • Make the Most of Your Customer Testimonials
    Workforce Development News – August 29, 2016

    This week: Make the Most of Your Customer Testimonials, Laid-Off American Workers Are Having Better Luck Finding New Jobs, Fewer Workers Report Making Less Money, Why People Quit Their Jobs, Good Job-Search Manners, Quick Fixes for a...

    • Posted August 29, 2016
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