- Corporate College Announces Summer 2017 Classes
- CDL-A Commercial Truck Driver Training Starts May 22 & May 31. Apply Now!
- Summer 2017 Professional Development Classes
- Register Now for Nurse Assistant Training for Nursing Homes, Classes Start June 6
- Apply Now! No-Cost CDL-B Commercial Truck Driver Training, Classes Start May 8 & May 22
- Workforce Development News – April 24, 2017
- Caregiving at Home Special Edition, May 3, Enroll Now – Only $15
- The Power of Corporate Myths
- Workforce Development News – April 17, 2017
- Patient Care Technicians are in demand! Apply now for the July class.
All posts tagged "Customer Experiences"
Workforce Development News – April 24, 2017
This week: Earn Customer Trust and Keep It, Questions to Ask Before You Email Your Customers, Women Dominate College Majors That Lead to Lower-Paying Work, Reasons Why You’re Losing Job Offers After the Interview, Strengths You Should...
- Posted April 24, 2017
Workforce Development News – April 17, 2017
This week: How to Talk to Your Customers, Face-to-Face Requests vs. Email, Right Culture: Not About Employee Happiness, America Has to Close the Workforce Skills Gap, Is U.S. Manufacturing Really Declining?, American Factories versus 'Made in America',...
- Posted April 17, 2017
Awesome! Well, Not Really
Weak processes. Disengaged employees. A perfect formula for failure. These two are the most common, and most destructive, forces that are at work in all too many work environments.
- Posted March 28, 2017
Workforce Development News – March 20, 2017
This week: US Productivity Trends, Your Organization Wastes Time, Engaging Customers via Problem Resolution, Handle Difficult People, Phrases to Use When You Talk to Your Boss, Showcase Transferable Skills on Resume, Ace A Job Interview, Build a...
- Posted March 20, 2017
Workforce Development News – January 3, 2017
This week: Kick-Ass Customer Service, Write a Killer Customer Thank-You Note, Skills That Innovative Leaders Have, Striking Findings from 2016, Can Bad Managers Be Saved?, Customer Loyalty Is Overrated, Why Do Job Interviews Feel So Weird?, Questions...
- Posted January 3, 2017
Workforce Development News – October 24, 2016
This week: Is Your Employee Ready to Be a Manager?, Customer Satisfaction Without Engagement, Why Leadership Development Isn’t Developing Leaders, Hiring Job Seekers with Criminal Histories, Signs That Someone Is About to Quit, Answer the ‘Why Should...
- Posted October 24, 2016
Workforce Development News – August 29, 2016
This week: Make the Most of Your Customer Testimonials, Laid-Off American Workers Are Having Better Luck Finding New Jobs, Fewer Workers Report Making Less Money, Why People Quit Their Jobs, Good Job-Search Manners, Quick Fixes for a...
- Posted August 29, 2016
Workforce Development News – August 15, 2016
This week: Make Your One-on-Ones with Employees More Productive, Improve Your Customer Experience by Fixing Its Faults, Tackle Your Toughest Decisions, Many Millennials Are Job-Hoppers, Elements of Value, Questions You Should Absolutely Ask An Interviewer, Critical Components...
- Posted August 15, 2016
Remembering the Customer
Serve the company by serving the customer. Lean thinking and work processes can make this happen and when they do the result will be happy customers and more sales.
- Posted July 26, 2016
Workforce Development News – June 20, 2016
This week: Ground Rules for Great Meetings, Instantly Connect With Anyone, Customer Perception Can Make or Break Your Support, Top Complaints from Employees About Their Leaders, Kill Your Team's Motivation Without Even Trying, Words to Get What...
- Posted June 20, 2016