- Informal Networking
- Workforce Development News – March 20, 2017
- Prepare to work as a Medical Assistant. Enrollment is open now!
- Workforce Development News – March 13, 2017
- No-Fee CDL-B Commercial Truck Driver Training Starts April 3, 2017. Apply Today!
- Explore Nature, Ecology and Horticulture – Become a Master Naturalist
- Patient Care Technicians are in demand! Apply today for the April class.
- Workforce Development News – March 6, 2017
- Learn Microsoft Access 2016
- Enroll Now for Heartsaver CPR AED and First Aid CPR AED Classes
All posts tagged "Customer Experiences"
Workforce Development News – March 20, 2017
This week: US Productivity Trends, Your Organization Wastes Time, Engaging Customers via Problem Resolution, Handle Difficult People, Phrases to Use When You Talk to Your Boss, Showcase Transferable Skills on Resume, Ace A Job Interview, Build a...
- Posted March 20, 2017
Workforce Development News – January 3, 2017
This week: Kick-Ass Customer Service, Write a Killer Customer Thank-You Note, Skills That Innovative Leaders Have, Striking Findings from 2016, Can Bad Managers Be Saved?, Customer Loyalty Is Overrated, Why Do Job Interviews Feel So Weird?, Questions...
- Posted January 3, 2017
Workforce Development News – October 24, 2016
This week: Is Your Employee Ready to Be a Manager?, Customer Satisfaction Without Engagement, Why Leadership Development Isn’t Developing Leaders, Hiring Job Seekers with Criminal Histories, Signs That Someone Is About to Quit, Answer the ‘Why Should...
- Posted October 24, 2016
Workforce Development News – August 29, 2016
This week: Make the Most of Your Customer Testimonials, Laid-Off American Workers Are Having Better Luck Finding New Jobs, Fewer Workers Report Making Less Money, Why People Quit Their Jobs, Good Job-Search Manners, Quick Fixes for a...
- Posted August 29, 2016
Workforce Development News – August 15, 2016
This week: Make Your One-on-Ones with Employees More Productive, Improve Your Customer Experience by Fixing Its Faults, Tackle Your Toughest Decisions, Many Millennials Are Job-Hoppers, Elements of Value, Questions You Should Absolutely Ask An Interviewer, Critical Components...
- Posted August 15, 2016
Remembering the Customer
Serve the company by serving the customer. Lean thinking and work processes can make this happen and when they do the result will be happy customers and more sales.
- Posted July 26, 2016
Workforce Development News – June 20, 2016
This week: Ground Rules for Great Meetings, Instantly Connect With Anyone, Customer Perception Can Make or Break Your Support, Top Complaints from Employees About Their Leaders, Kill Your Team's Motivation Without Even Trying, Words to Get What...
- Posted June 20, 2016
Love Your Customers
In today's environment, it's critical to create and maintain a quality customer experience. Attitude and actions demonstrate to the customer their value to your organization. Here's how to make the customer feel you have all the time...
- Posted June 1, 2016
Go Ahead, Make My Day!
It's nice to have "satisfied" customers, but it's the "enthusiastic" customer that really counts. Go beyond the Golden Rule of Customer Service to develop customers who stick with you.
- Posted April 26, 2016
Workforce Development News – March 21, 2016
This week: Important Leadership Competencies, Americans’ Perceptions of the Economy, Making Better Decisions, Handle the Trickiest Support Scenarios, Guiding Employees through Change, Diagnose What's Ailing Your Job Search, ‘Lost Decade’ of Depressed Employment, Business Etiquette Rules for...
- Posted March 21, 2016