Latest News

  • Make Employees Feel Appreciated
    Workforce Development News – January 27, 2020

    This week: Customer Retention Strategies, STEM Occupations Among Highest Paying Jobs, Make Employees Feel Appreciated, Eighth District-St. Louis Beige Book, Build a Great Relationship with a Mentor, Cover Letters, Interview Questions You Should Be Prepared to Answer,...

    • Posted January 27, 2020
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  • Jason Clark stands near a tractor trailer during his CDL training at STLCC
    Driving Past the Naysayers: From Construction to CDL to a New Trucking Future

    Born deaf, Jason Clark dreamed of becoming a professional truck driver. Learn how his success and industry advocacy are helping shift mindsets around the safety and ability of deaf and hearing impaired CDL drivers.

    • Posted January 22, 2020
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  • You’re Never Going to Be “Caught Up” at Work
    Workforce Development News – January 21, 2020

    This week: Do You Really Trust Your Team?, Economic Costs of the Opioid Epidemic, You’re Never Going to Be “Caught Up” at Work, Housing Indicators Consistent With a Broader Slowdown in 2020, 2010s May Have Seen The...

    • Posted January 21, 2020
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  • Balanced stones and relaxing seascape
    Learn to Find Balance in the New Year

    Struggling with stress, burnout and anxiety? Learn a simple way to unwind and spark joy in the new year.

    • Posted January 16, 2020
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  • How to Upskill
    Workforce Development News – January 13, 2020

    This week: Low Unemployment Isn’t Worth Much If The Jobs Barely Pay, Here’s Where The Jobs Are, Taming Complexity, Is College Still Worth It? The New Calculus of Falling Returns, The White Working Class: Declining Mostly Due...

    • Posted January 13, 2020
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  • Elements of Good Judgment
    Workforce Development News – January 6, 2020

    This week: Elements of Good Judgment, Secret Art of Delegation, Avoiding Distractions at Work, Why Customers Bail on Self-Service, Employees Need Both Recognition and Appreciation, Answering the Most Common Interview Questions.. Our weekly collection of articles on...

    • Posted January 6, 2020
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  • Businesspeople meeting in a conference room
    Challenge the Status Quo to Achieve Continuous Improvement

    Continuous improvement happens in organizations that constantly challenge the status quo and learn from all employees.

    • Posted December 18, 2019
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  • Handling Tricky Customer Service Scenarios
    Workforce Development News – Dec. 16, 2019

    This week: What the “Best Companies to Work For” Do Differently, Handling Tricky Customer Service Scenarios, Trends That Will Reshape Customer Service, Customer Service Interview Questions, Burnout Is About Your Workplace, Striking Findings from 2019, What Makes...

    • Posted December 16, 2019
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  • Biosciences careers
    Workforce Development News – Dec. 9, 2019

    This week: Understanding The U.S. Economy: Lots Of Rotten Jobs, Kansas City’s New Model for Job Skills Training, Understanding the Skills Gap—and What Employers Can Do About It, MERIC's 2019 Missouri Career Grades Report, Despite Job Boom...

    • Posted December 9, 2019
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  • STLCC PCT program graduate, Elizabeth Moyneur
    PCT Program Graduate’s New Career Path Provides Meaning and Pride

    STLCC PCT program grad, Elizabeth, shares how her life has changed since completing the program and working at Ranken Jordan.

    • Posted December 2, 2019
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  • They're not Soft Skills, They’re Power Skills
    Workforce Development News – Dec. 2, 2019

    This week: Let’s Stop Talking About Soft Skills-They’re Power Skills, Frightening Rise In Low-Quality Low-Paying Jobs, Your Purpose Is Your Promise to Customers, Customer Feedback-Why It’s Important, Pillars of Strategy Execution, St. Louis Fed Summary of Regional...

    • Posted December 2, 2019
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  • Employee receiving public recognition by manager
    4 Key Reasons Employee Reward Programs Fail

    Failed employee reward programs are costly. Read to learn how your organization can avoid making four key reward program errors.

    • Posted November 27, 2019
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  • Graduates lift arms in celebration
    STLCC HiSET graduate, Martell Taylor, Focuses on a Brighter Future

    STLCC HiSET graduate, Martell Taylor, stayed focused and found a way to a better life by completing the program.

    • Posted November 26, 2019
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  • Automation and the Future of Work
    Workforce Development News – Nov. 25, 2019

    This week: Low-wage Work is More Pervasive than You Think, What Jobs are Affected by AI?, Will Robots Take Your Job Before You Even Graduate?, How Automation Could Make Some Jobs Better, Upskilling Models, Putting the Worker...

    • Posted November 25, 2019
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