- Informal Networking
- Workforce Development News – March 20, 2017
- Prepare to work as a Medical Assistant. Enrollment is open now!
- Workforce Development News – March 13, 2017
- No-Fee CDL-B Commercial Truck Driver Training Starts April 3, 2017. Apply Today!
- Explore Nature, Ecology and Horticulture – Become a Master Naturalist
- Patient Care Technicians are in demand! Apply today for the April class.
- Workforce Development News – March 6, 2017
- Learn Microsoft Access 2016
- Enroll Now for Heartsaver CPR AED and First Aid CPR AED Classes
All posts by George Friesen
The Instant Pudding Myth
W. Edwards Deming was once asked to share the secret for creating a highly productive organization. The person making the request told Deming that he would pay whatever the price might be for this secret. And here’s...
- Posted February 22, 2017
Pete Lived Quality and Pete Loved His Work
What drives employees to do consistently high quality work and to be happy while they're at work? What it takes is a leadership team, the members of which consistently demonstrate that they respect their employees and need...
- Posted February 7, 2017
Is it “Our Company” or “Their Company”?
One of the first things I listen for when working with a new client is how their employees refer to the company for which they work. If they refer to it as “our company,” that tells me...
- Posted January 24, 2017
Do You Value Your Employees?
Should all companies value the knowledge and creativity of their line workers? Absolutely. Do employees need to know this? Absolutely. And when this happens, what will the outcome be? Work processes will continuously improve, driving significant gains...
- Posted January 11, 2017
The Truth is a Fearful Thing
Separate the problem from the person. Easy to say. Hard to do. But absolutely necessary if the kind of robust communication upon which good leadership depends is going to happen. And it has to start at the...
- Posted December 13, 2016
Two Comments that Kill Productivity
I’m sure all of us have heard variations of these two comments in conference rooms and on the floors of factories. I suspect many of us flinched when we heard them. And, if you’re like me through...
- Posted November 9, 2016
“No Problem” Is A Problem
So here’s a short answer to the question, "How's Lean going to make my organization more competitive?" It's going to increase the degree to which your employees are fully engaged in their work, becoming energized problem-finders and...
- Posted October 5, 2016
5S Just Isn’t Going to Work Here
A Lean transformation must first address how employees think about their work environments and work processes before Lean tools like 5S and Value Stream Mapping can be applied. Experiences targeted at the elimination of waste, and simple...
- Posted September 20, 2016
Work Can Be Play
The most productive individuals in any work environment are really at play, not at work, at least as we conventionally think about work. They love the game they’re playing. It energizes them. They’re continually thinking about ways...
- Posted August 31, 2016
Extracting Fear from the Workplace
Fear is a dark angel that hovers, unacknowledged, over many workplaces. When the stigma many of us attach to the term “problem” is removed one of the key drivers of fear will have been eliminated. Taking specific...
- Posted August 17, 2016