All posts by George Friesen

About George Friesen

George Friesen serves as Business Practice Leader - Lean Manufacturing for the Workforce Solutions Group of St. Louis Community College. He has led the College's Lean business practice area since 2000. Prior to joining the College, George worked for Maritz Performance Improvement Company. Over the past 35 years, he has served a wide variety of Fortune 500 companies, specializing during the past eleven years in Lean Manufacturing, focusing especially on the 5S System, Lean leadership and thinking processes, Value Stream Mapping, and Lean team building. George is a graduate of Washington University (AB), Webster University (MA), and United States Air Force Flight Training.
  • Knee-Jerk Management
    Knee-Jerk Management

    Knee-Jerk Management may feel good in the heat of battle but the anger or frustration or pain that triggers its use returns all too quickly and is more intense the second time around. There is only one...

    • Posted May 23, 2018
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  • The False Allure of Punishment
    The False Allure of Punishment

    The “punish ‘em when they’re not doing the right thing” mentality exists in far too many organizations despite the fact that it is a demonstrably ineffective way of driving improved performance. Given the ineffectiveness of the “punish...

    • Posted April 19, 2018
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  • Anger, Respect, and Productivity
    Anger, Respect, and Productivity

    Showing respect for workers makes all the difference in worker attitudes and product quality. And why is showing respect for workers of such supreme importance? Because not showing respect triggers anger (that great enemy of productivity and...

    • Posted April 5, 2018
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  • Yogi Berra: Lean Management Guru
    Yogi Berra: Lean Management Guru

    Yogi knew that if he wanted to improve his hitting he had to move far beyond blaming himself. He had to carefully analyze, with the help of coaches, all aspects of his work process, hitting a baseball....

    • Posted March 20, 2018
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  • Being Blinded by Machine Utilization Rate
    Being Blinded by Machine Utilization Rate

    We build more than our customer needs just to not waste production capacity. It’s magical thinking and it’s intoxicating. And thinking this way has a direct, negative impact on profitability. So what are some steps that can...

    • Posted February 21, 2018
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  • Nick Foles by Sgt. Kyle Richardson (DVIDS) [Public domain], via Wikimedia Commons.
    Nick Foles, Second-Stringer, Delivers for the Eagles

    So what’s to be learned from this workplace called the Super Bowl? What’s to be learned about driving championship performance in any workplace, be it a factory, a corporate office, a warehouse, or a hospital? There are...

    • Posted February 8, 2018
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  • Incredible Power of the Uncommon and Unexpected
    The Incredible Power of the Uncommon and Unexpected

    Lackluster employee engagement seems all too common these days. Especially when it's so easy to create employee experiences that drive higher levels of motivation, confidence, and, most importantly, a sense of belonging to the organization. Unexpected. Personal....

    • Posted January 10, 2018
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  • The Greatest Gift Any Employer Can Give
    The Greatest Gift Any Employer Can Give

    The greatest gift that any employer can give to an employee is something very simple: Letting individual employees know that they are respected and that the company depends upon their individual knowledge and creativity. Personal recognition is...

    • Posted December 20, 2017
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  • The False Allure of Complexity
    The False Allure of Complexity

    The allure of complexity blurs vision. There’s something about the way in which we human beings think that leads us to an infatuation with complex solutions. But they don't drive continuous improvement. The only way we’re going...

    • Posted December 6, 2017
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  • Too Many Cowboys, Not Enough Pit Crew Members
    Too Many Cowboys, Not Enough Pit Crew Members

    Organizations that employ a lot of pit crew members are productive and profitable. Organizations inhabited by a lot of cowboys aren’t. And it all starts with WIIFM, “What’s in it for me?”

    • Posted November 8, 2017
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