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Workforce Development News – January 19, 2021

By on January 19, 2021
Trends That Will Shape Work in 2021 and Beyond

A weekly collection of articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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When Back to School Meets Stay at Home

“75% of households with at least 1 individual with postsecondary plans made some kind of change in response to the pandemic.”
https://medium.com/georgetown-cew/when-back-to-school-meets-stay-at-home-baba00b82625

9 Trends That Will Shape Work in 2021 and Beyond

“Don’t expect the pace of change to slow down.”
https://hbr.org/2021/01/9-trends-that-will-shape-work-in-2021-and-beyond

Jobless Claims Surge to Highest Weekly Total Since August

“Signs have been building lately that the job gains that began in May have begun to cool.”
https://www.cnbc.com/2021/01/14/us-weekly-jobless-claims-total-965000-vs-800000-estimate.html

Unemployment Claims Jump Sharply, Showing the Pandemic’s Continuing Economic Toll

“We’re in a deep economic hole, and we’re digging in the wrong direction.”
https://www.nytimes.com/2021/01/14/business/unemployment-claims-jump-sharply-showing-the-pandemics-continuing-economic-toll.html

Women Gained Back Less Than Half the Jobs They Lost at the Worst of the Pandemic

“Women have still only regained 44.6 percent of the 12.1 million jobs they lost between February and April. What’s clear across the board is that the slowing recovery finally took a nosedive in December.”
https://19thnews.org/2021/01/women-economy-job-loss-2020-december/

6 Ways to Deliver Better Customer Service in 2021

“Your customers will be looking for more services that can be delivered online and choosing those providers who can deliver the best experiences.”
https://www.helpscout.com/blog/customer-service-trends/

What to Do If Your Team Doesn’t Want to Go Back to the Office

“What should you do if your team wants to continue to work from home and senior leadership wants everyone to start showing up in person?”
https://hbr.org/2021/01/what-to-do-if-your-team-doesnt-want-to-go-back-to-the-office

5 Ways to Improve Diversity Training

“All too often, these programs are ineffective and short-lived. But they don’t have to be.”
https://www.industryweek.com/leadership/corporate-culture/article/21152289/5-ways-to-improve-diversity-training

Majority of Employees Support Mandatory Vaccination as a Condition for Returning to Work

“But the research also suggests strong pushback by some. Businesses face a tough call on whether to make shots mandatory for employees.”
https://www.ragan.com/survey-majority-of-employees-support-mandatory-vaccination-as-a-condition-for-returning-to-work/

“The ultimate measure of a man is not where he stands in moments of comfort and convenience, but where he stands at times of challenge and controversy.” – Martin Luther King, Jr.

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard has held various Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Articles - Email

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