- Workforce Development News – February 22, 2021
- Workforce Development News – February 17, 2021
- Workforce Development News – February 8, 2021
- Meeting the Challenges of a Pandemic World
- Workforce Development News – February 1, 2021
- Elon Musk on Money, Success, and Leadership
- Workforce Development News – January 25, 2021
- Workforce Development News – January 19, 2021
- Workforce Development News – January 11, 2021
- Workforce Development News – January 4, 2021
Workforce Development News – July 27, 2020

A weekly collection of articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.
The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
Find out more …
What Safe Shopping Looks Like During the Pandemic
“Three principles for retailers to protect their customers and their employees.”
https://hbr.org/2020/07/what-safe-shopping-looks-like-during-the-pandemic
16 Key Customer Service Skills
“What skills can customer service professionals develop to get better at their jobs, and what skills can leaders look for during interviews to make sure they’re hiring the right people?”
https://www.helpscout.com/blog/customer-service-skills/
Americans’ Social Distancing Steady as Pandemic Worsens
“Two-thirds now say pandemic is getting worse, doubled from a month ago. Vigilant mask usage prevalent but still far from universal.”
https://news.gallup.com/poll/315872/americans-social-distancing-steady-pandemic-worsens.aspx
More People in the US Are Hospitalized with Covid-19 than at Almost Any Other Time
“With daily cases, hospitalizations, and deaths still on the rise, the coronavirus pandemic is not slowing down in the US.”
https://www.vox.com/2020/7/23/21335549/covid-19-coronavirus-us-hospitalizations-record-florida-texas-california
Setting the Record Straight on Switching Jobs
“How long do you really need to stay before moving on?”
https://hbr.org/2015/07/setting-the-record-straight-on-switching-jobs
Sustaining and Strengthening Inclusion in Our New Remote Environment
“Thoughtful action now can help teams build new habits, strengthen connections, and encourage the growth of inclusive cultures that will better realize the full potential of all employees.”
https://www.mckinsey.com/business-functions/organization/our-insights/sustaining-and-strengthening-inclusion-in-our-new-remote-environment
Want A COVID-19 Test? It’s Much Easier To Get In Wealthier, Whiter Neighborhoods
“But the disease is hitting Black and Hispanic communities hardest.”
https://fivethirtyeight.com/features/white-neighborhoods-have-more-access-to-covid-19-testing-sites/
How to Nail a Job Interview — Remotely
“Because you won’t get as much non-verbal feedback during the interview, focus on conveying warmth and establishing an emotional connection.”
https://hbr.org/2020/06/how-to-nail-a-job-interview-remotely
How Often Should I Wash My Mask? And More Of Your Questions About Face Masks
“The best mask is the one that people will wear — and it should always be paired with proper social distancing.”
https://www.npr.org/local/309/2020/07/20/893020466/how-often-should-i-wash-my-mask-and-more-of-your-questions-about-face-masks
“When employers start hiring back up, they won’t necessarily hire the workers they let go. Instead, they will be looking for people with the skills that will be needed for the future.” – Matthew Sigelman
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