Workforce Development News – July 13, 2020

By on July 13, 2020
What Would It Take to Reskill Entire Industries?

A weekly collection of articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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Economists Think Congress Could Create An Economic Disaster This Summer

“A refusal by Congress to extend unemployment benefits or bail out state and local governments is just as likely to hurt the economy as local economies staying open in spite of COVID-19 spikes.”
https://fivethirtyeight.com/features/economists-think-congress-could-create-an-economic-disaster-this-summer/

What Would It Take to Reskill Entire Industries?

“Three policies to make it a reality.”
https://hbr.org/2020/07/what-would-it-take-to-reskill-entire-industries

CFO Survey Shows Business Confidence Beginning to Rebound as Firms Grapple with Effects of COVID-19

“The trajectory of the recovery was not clear; firms continued to express concerns around the shape and strength of the recovery.”
https://www.richmondfed.org/research/national_economy/cfo_survey/research_and_commentary

As COVID-19 Continues, Employees Are Feeling Less Prepared

“Decline in employee preparedness makes communication a critical need.”
https://www.gallup.com/workplace/313358/covid-continues-employees-feeling-less-prepared.aspx

5 Tips for Communicating with Employees During a Crisis

“Communicate frequently, provide safe channels for giving feedback, help employees work at home effectively, address concerns about job security, and provide a plan for the future.”
https://hbr.org/2020/07/5-tips-for-communicating-with-employees-during-a-crisis

10 Ways to Deliver Consistently Great Customer Service

“You can create a lasting impression with customers simply by valuing their time, having a pleasant attitude, and providing knowledgeable and resourceful solutions.”
https://www.helpscout.com/blog/good-customer-service/

The Four Aspects of Culture That Drive Engagement

“True leaders unite their people, rather than label them by age, gender or other differences.”
https://www.industryweek.com/leadership/corporate-culture/article/21136381/the-four-aspects-of-culture-that-drive-engagement

Combining Degrees with Quality Certifications is a Win for Everyone

“This strategy provides life-long pathways to good jobs and is growing in popularity.”
https://www.realcleareducation.com/articles/2020/07/01/combining_degrees_with_quality_certifications_is_a_win_for_everyone_110439.html

More Mask Use, Worry About Lack of Social Distancing in U.S.

“54% worried about lack of social distancing in local area. 86% of U.S. adults have used a mask in public in past week. 11% say they have not considered wearing a mask.”
https://news.gallup.com/poll/313463/mask-worry-lack-social-distancing.aspx

How to Answer: What Are Your Strengths and Weaknesses?

“How to identify your strengths and weaknesses, how to frame them in a clear, compelling narrative, and what common pitfalls to avoid.”
https://www.glassdoor.com/blog/guide/strengths-and-weaknesses/

The most damaging phrase in the language is it’s always been done that way.” – Grace Hopper

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard has held various Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Articles - Email

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