Workforce Development News – April 27, 2020

By on April 27, 2020
The Financial Risk to Business Owners Posed by COVID-19

A weekly collection of articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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The Front Line: Visualizing the Occupations with the Highest COVID-19 Risk

“With fewer than a third of Americans being able to work from home, many others are also working on the front lines, and thus deserve our recognition.”
https://www.visualcapitalist.com/the-front-line-visualizing-the-occupations-with-the-highest-covid-19-risk/

What Will Manufacturing’s New Normal Be After COVID-19?

“History teaches us that short-term measures taken in response to global crises lead to changes that last for decades.”
https://www.industryweek.com/technology-and-iiot/article/21129334/what-will-manufacturings-new-normal-be-after-covid19

The Financial Risk to U.S. Business Owners Posed by COVID-19 Outbreak Varies by Demographic Group

“More than four-in-ten U.S. businesses with paid employees operate in higher-risk industries likely to be affected more deeply by the COVID-19 outbreak. Their fortunes mostly imperil low-wage workers.”
https://www.pewresearch.org/fact-tank/2020/04/23/the-financial-risk-to-u-s-business-owners-posed-by-covid-19-outbreak-varies-by-demographic-group/

How to Deliver Exceptional Customer Service: Tips & Examples

“The unconditional commitment to giving the highest level of product or service to every person, regardless of the circumstances.”
https://www.helpscout.com/helpu/exceptional-customer-service-companies/

The Office As We Knew It Isn’t Coming Back Anytime Soon – Maybe It’s Changed Forever

“Business leaders and management strategists are discussing what steps must be taken to bring workers back to America’s offices. The bar is likely to be very high.”
https://www.npr.org/2020/04/24/840397136/the-office-as-we-knew-it-isnt-coming-back-anytime-soon-maybe-it-s-changed-foreve

Payroll Employment Down in 31 States in March 2020

“The largest percentage declines occurred in Louisiana and Rhode Island (-1.1 percent each), followed by Missouri and Vermont (-0.9 percent each). The change in the number of jobs in these four states ranged from -2,900 in Vermont to -25,600 in Missouri.”
https://www.bls.gov/opub/ted/2020/payroll-employment-down-in-31-states-in-march-2020.htm

11 Ways to Be A Consummate Professional During Zoom and Microsoft Teams Meetings

“When you’re on a video teleconference, there are certain things you want to avoid doing if you want to look professional, even when working from home.”
https://www.techrepublic.com/article/11-ways-to-be-a-consummate-professional-during-zoom-and-microsoft-teams-meetings/

The Cheat Sheet You Should Fill Out Before Every Phone Interview

“Phone interviews offer an advantage that in-person and video interviews lack: Your interviewer isn’t looking at you and can’t see what you have in front of you. So you can use notes!”
https://www.themuse.com/advice/phone-interview-cheat-sheet

How to Show Your Next Employer You’re Excellent in a Crisis

“Demonstrate these soft skills – which are essential in a crisis – to your next employer.”
https://money.usnews.com/money/blogs/outside-voices-careers/articles/how-to-show-your-next-employer-youre-excellent-in-a-crisis

Not everything that is faced can be changed, but nothing can be changed until it is faced.” – James Baldwin

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard has held various Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Articles - Email

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