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Workforce Development News – Nov. 11, 2019

By on November 11, 2019
Americans in Low-wage Jobs

A weekly collection of articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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Meet the Low-wage Workforce

“More than 53 million people, or 44% of all workers ages 18 to 64 in the United States, earn low hourly wages.”
https://www.brookings.edu/research/meet-the-low-wage-workforce/

Realism About Reskilling

“Upgrading the career prospects of America’s low-wage workers.”
https://www.brookings.edu/research/realism-about-reskilling/

For 53 Million Americans in Low-wage Jobs, a Difficult Road Out

“Almost half of all low-wage workers are employed in just 10 jobs.”
https://www.bloomberg.com/news/articles/2019-11-07/53-million-in-u-s-have-low-wage-jobs-they-ll-likely-stay-there

16 Customer Service Skills Every Employee Needs

“What skills can customer service professionals develop to get better at their jobs, and what skills can leaders look for during interviews to make sure they’re hiring the right people?”
https://www.helpscout.com/blog/customer-service-skills/

Why Groups Struggle to Solve Problems Together

“If your meetings are unproductive, this might be the reason.”
https://hbr.org/2019/11/why-groups-struggle-to-solve-problems-together

Automation, Work, and Skills: What Do We Know?

“Many middle-skill jobs that pay decent wages and benefits are particularly at risk of being displaced.”
https://www.brookings.edu/blog/up-front/2019/11/07/automation-work-and-skills-what-do-we-know/

The Impact of Robots on the U.S. Labor Market

“The broader wave of automation is expanding to other jobs.”
https://www.stlouisfed.org/on-the-economy/2019/november/impact-robots-us-labor-market

High-wage Occupations by Typical Entry-level Education

“For each occupation listed, the tables also show the experience typically required at the entry level; on-the-job training typically required to attain competency; and annual openings.”
https://www.bls.gov/careeroutlook/2019/article/high-wage-occupations.htm

“There is a certain enthusiasm in liberty, that makes human nature rise above itself, in acts of bravery and heroism.” – Alexander Hamilton

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Google+ - Articles - Email

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