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Workforce Development News – Dec. 2, 2019

By on December 2, 2019
They're not Soft Skills, They’re Power Skills

A weekly collection of articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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Let’s Stop Talking About Soft Skills: They’re Power Skills

“The skills of the future are not technical, they’re behavioral.”
https://joshbersin.com/2019/10/lets-stop-talking-about-soft-skills-theyre-power-skills/

The Frightening Rise In Low-Quality, Low-Paying Jobs: Is This Really A Strong Job Market?

“Less hours worked with less pay and little room for growth is becoming the norm. The increase in low quality jobs is a byproduct of the growth in the service sector, including healthcare, leisure, hospitality and restaurants, which pays lower wages.”
https://www.forbes.com/sites/jackkelly/2019/11/25/the-frightening-rise-in-low-quality-low-paying-jobs-is-this-really-a-strong-job-market/

Why Are We Here? Your Purpose Is Your Promise to Customers

“If you want employees who are more engaged and productive, give them a purpose—one concretely tied to your customers and your strategy.”
https://hbr.org/2019/11/why-are-we-here

Customer Feedback: Why It’s Important + 7 Ways to Collect It

“Taking a proactive approach to collecting customer feedback ensures you never stray too far from the needs of your community, even as those needs evolve.”
https://www.helpscout.com/blog/customer-feedback/

The 5 Pillars of Strategy Execution

“80% of strategists say they don’t have the tools and skills to carry out growth initiatives.”
https://www.gartner.com/smarterwithgartner/the-five-pillars-of-strategy-execution/

St. Louis Fed Summary of Regional Economic Activity

“The overall outlook among contacts remained slightly pessimistic. On net, 15 percent of contacts expect regional economic conditions during 2020 to worsen relative to 2019.”
https://research.stlouisfed.org/publications/regional/beige-book
St. Louis MSA Dashboard: https://research.stlouisfed.org/dashboard/17688
November Beige Book: https://www.federalreserve.gov/monetarypolicy/beigebook201911.htm

Build Vs. Buy: The Days Of Hiring Scarce Technical Skills Are Over

“How Savvy Employers are Building Tech Skills from Within.”
Report: https://joshbersin.com/wp-content/uploads/2019/10/Build_vs_buy_Bersin_1.0.pdf

Breaking Down the Barriers to Innovation

“Build the habits and routines that lead to growth.”
https://hbr.org/2019/11/breaking-down-the-barriers-to-innovation

“Soft skills get little respect but they will make or break your career.” – Peggy Klaus

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Google+ - Articles - Email

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