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Workforce Development News – September 25, 2018

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.
The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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A 6-Part Tool for Ranking and Assessing Risks
“Leaders can benefit from CARVER, a system created by U.S. intelligence during World War II.”
https://hbr.org/2018/09/a-6-part-tool-for-ranking-and-assessing-risks
What Is Support-Driven Growth?
“Support-Driven Growth is a business approach aimed at shifting the customer support channel from cost center to critical revenue driver.”
https://www.helpscout.net/blog/support-driven-growth/
Graduates With Good Job Upon Graduation Earn More, Faster
“College graduates’ first job out of college is particularly critical because it can set them on a career trajectory that is difficult to change.”
https://news.gallup.com/poll/242336/graduates-good-job-upon-graduation-earn-faster.aspx
People Who Graduate During Recessions Earn Less Money — but They’re Happier
“Nine months after graduation, only 56% of the class of 2010 had found a job, many in low-paying or temporary roles. These early career experiences appear to have lasting negative consequences for later career success.”
https://hbr.org/2018/09/people-who-graduate-during-recessions-earn-less-money-but-theyre-happier
3 Requirements for a Diverse and Inclusive Culture
“Employees in inclusive environments feel appreciated for their unique characteristics and therefore comfortable sharing their ideas and other aspects of their true and authentic selves.”
https://www.gallup.com/workplace/242138/requirements-diverse-inclusive-culture.aspx
Older Workers Account for All Net Job Growth Since 2000
“Two important trends contributed to the rapid increase in the share of older worker employment: a rapid increase in the share of older people in the population and diverging employment-to-population ratios by age group.”
https://www.stlouisfed.org/on-the-economy/2018/september/staff-pick-older-workers-account-almost-all-job-growth-2000
Skills Gap Hampering Manufacturing Growth
“Despite the clear need for stronger training and development, only 41% agree their company trains people to develop skills.”
https://www.industryweek.com/talent/skills-gap-hampering-manufacturing-growth-tooling-u-sme-report
Employee Engagement on the Rise in the U.S.
“‘Actively disengaged’ percentage is down to 13%, a new low.”
https://news.gallup.com/poll/241649/employee-engagement-rise.aspx
After Decades of Pushing Bachelor’s Degrees, U.S. Needs More Tradespeople
“There are an estimated 30 million jobs that pay at least $55,000 per year and don’t require a bachelor’s degree.”
https://www.pbs.org/newshour/education/decades-pushing-bachelors-degrees-u-s-needs-tradespeople
How to Help Employees Tell Their Stories and Create a Personal Brand
“Here are the ‘three Ps’ for learning leaders to help employees build an effective framework for establishing a personal brand and marketing oneself.”
https://www.clomedia.com/2018/09/21/how-to-help-employees-tell-their-stories-and-create-a-personal-brand/
A 4-Step Plan to Make Your Q&A More Audience-Friendly
“Preparation will make even a casual Q&A more useful for your audience.”
https://hbr.org/2018/09/a-4-step-plan-to-make-your-qa-more-audience-friendly
“Your most unhappy customers are your greatest source of learning.” – Bill Gates
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