Workforce Development News – June 25, 2018

By on June 25, 2018
Mid-Tech Jobs

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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When Is a Job just a Job – and When Can It Launch a Career?

“This report studies the career advancement prospects of people entering middle-skill jobs through the unprecedented analysis of nearly 4 million resumes of middle-skill jobseekers. It highlights the types of occupations that offer the strongest opportunities for financial stability and true economic advancement.”
https://www.jff.org/resources/when-job-just-joband-when-can-it-launch-career/

Could “Mid-Tech” Jobs Elevate More People?

“It’s clear that a surprisingly large share of classic tech jobs are actually quite accessible to workers without a bachelor’s degree.”
https://www.brookings.edu/blog/the-avenue/2018/06/20/could-mid-tech-jobs-elevate-more-people-and-non-coastal-places/

How to Deal With Difficult Customers

“9 tips for dealing with difficult customers.”
https://www.helpscout.net/blog/how-to-deal-with-difficult-customers/

It’s Not Always Clear What Constitutes Sexual Harassment. Use This Tool to Navigate the Gray Areas.

“The Spectrum of Sexual Misconduct at Work was developed to help people define and differentiate among types of gender-based offense. Based on interviews and interactions with hundreds of women in a wide variety of fields, the spectrum is intended as a blueprint for men and women and organizations to use in becoming familiar with levels of offense that can harm work relationships and create or perpetuate hostile work environments.”
https://hbr.org/2018/06/its-not-always-clear-what-constitutes-sexual-harassment-use-this-tool-to-navigate-the-gray-areas

Four Cures for Automation Anxiety

“72 percent of Americans said they were worried about the impact of automation on jobs.”
https://www.brookings.edu/blog/up-front/2018/06/21/four-cures-for-automation-anxiety/

The Most Productive Meetings Have Fewer Than 8 People

“Remember that next time you send invitations.”
https://hbr.org/2018/06/the-most-productive-meetings-have-fewer-than-8-people

64 Action Verbs That Will Take Your Resume From Blah to Brilliant

“For maximum impact, use action verbs selectively and convey simple, direct messages.”
https://www.glassdoor.com/blog/resume-action-verbs/

Don’t Fall For It: 5 Interview Questions Employers Ask to Trip You Up

“Most interview questions are innocuous: they’re meant to evaluate whether you’re right for the job, and whether this company could be the next and best place for you. But some of the questions you’re asked have a slightly more nefarious purpose.”
https://www.glassdoor.com/blog/interview-questions-trip-up/

How to Identify and Tell Your Most Powerful Stories

“Great stories expose our flaws and our struggles. This is what makes them inspiring, and not sharing them is such a missed opportunity to connect with your audience.”
https://hbr.org/2018/06/how-to-identify-and-tell-your-most-powerful-stories

I don’t work at being ordinary.” – Paul McCartney

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Google+ - Articles - Email

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