Workforce Development News – April 9, 2018

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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Different Skills, Different Gaps

“Different industries and occupations experience the skills gap problem in different ways. Rather than one canyon, the gap is much more akin to a series of potholes, damaging some industries and avoided by others.”
https://www.burning-glass.com/research-project/skills-gap-different-skills-different-gaps/

22 Customer Retention Strategies that Work

“Increasing customer retention rates by 5 percent increases profits by 25 percent to 95 percent.”
https://www.helpscout.net/blog/customer-retention-strategies-that-work/

Middle-Class Families Increasingly Look to Community Colleges

“With college prices in the hundreds of thousands of dollars, more middle-class families are looking for ways to spend less for quality education.”
https://www.nytimes.com/2018/04/05/education/learning/community-colleges-middle-class-families.html

Manufacturing Jobs Are Still Pretty Good Jobs

“According to one economist, manufacturing workers still earn 13% more in hourly compensation than other private sector workers.”
http://www.industryweek.com/talent/manufacturing-jobs-are-still-pretty-good-jobs

7 Ways to Improve Operations Without Sacrificing Worker Safety

“Virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. Injuries and catastrophic events, in addition to being tragic, are evidence that production is not being managed correctly.”
https://hbr.org/2018/03/7-ways-to-improve-operations-without-sacrificing-worker-safety

LinkedIn Workforce Report | St. Louis | April 2018

“Insights into hiring, skills gaps, and migration trends.”
https://www.linkedin.com/jobs/blog/linkedin-workforce-report-april-2018-st-louis-mo

More and More Companies Have Monopoly Power Over Workers’ Wages

“The trend can explain slow growth, ‘missing’ workers, and stagnant salaries.”
https://www.vox.com/the-big-idea/2018/4/6/17204808/wages-employers-workers-monopsony-growth-stagnation-inequality

Recruiters Spell Out the Biggest Deal-Breakers Costing You the Job

“When you face tough competition for the job, even the smallest mistake can eliminate you from the hiring manager’s pile.”
https://www.recruiter.com/i/recruiters-spell-out-the-biggest-deal-breakers-costing-you-the-job/

The 7 Biggest Myths About Changing Careers

“It is estimated that people change careers five to seven times during their lifetime.”
https://www.glassdoor.com/blog/changing-careers-biggest-myths/

“The way to get started is to quit talking and begin doing.” – Walt Disney

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