Workforce Development News – March 20, 2017

By on March 20, 2017
Understanding U.S. Productivity Trends

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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Understanding U.S. Productivity Trends from the Bottom-Up

“Addressing shortfalls of regional productivity needs to become a priority.”
https://www.brookings.edu/research/understanding-us-productivity-trends-from-the-bottom-up/

Your Organization Wastes Time. Here’s How to Fix It.

“Everyone knows that unproductive routines, corporate bureaucracy and ‘administrivia’ kill people’s ambition and sap their energy. That’s demoralizing for employees, and a waste for companies.”
https://hbr.org/2017/03/your-organization-wastes-time-heres-how-to-fix-it

Engaging Customers via Problem Resolution

“By handling problems effectively, companies enhance engagement. Branding can help, but perfect experiences are most engaging. Leaders need to deliver on brand promises during problem resolution.”
http://www.gallup.com/businessjournal/205913/silver-lining-customer-problems-part.aspx

How Smart People Handle Difficult People

“Toxic people defy logic. Some are blissfully unaware of the negativity they spread, while others seem to derive satisfaction from creating chaos.”
https://www.entrepreneur.com/article/290372

7 Key Phrases to Use When You Talk to Your Boss

“Here are the words you need to communicate better and keep yourself in good standing.”
http://money.usnews.com/money/blogs/outside-voices-careers/articles/2017-03-13/7-key-phrases-to-use-when-you-talk-to-your-boss

How Do I Showcase Transferable Skills on My Resume?

“Ask any business executive about transferable skills, and they’ll tell you the same thing: not only are they important when making a career change, but essential to getting ahead.”
https://www.glassdoor.com/blog/ask-a-resume-writer-how-do-i-showcase-transferable-skills/

21 Psychological Tricks that Will Help You Ace A Job Interview

“Simple tweaks to the way you speak and hold yourself can make you seem much more likable, competent, and hirable in their eyes.”
http://www.businessinsider.com/psychological-tricks-to-ace-job-interview-2017-3/#-1

8 Ways to Build a Professional Reputation of Excellence Starting Today

“Are you tired of being passed over for a promotion? Maybe you need to work on your reputation.”
http://money.usnews.com/money/blogs/outside-voices-careers/articles/2017-03-15/8-ways-to-build-a-professional-reputation-of-excellence-starting-today

If You Want to Be Happy at Work, Have a Life Outside of It

“Having the time and money to afford leisure affects your job satisfaction.”
https://hbr.org/2017/03/if-you-want-to-be-happy-at-work-have-a-life-outside-of-it

Fight for the things that you care about, but do it in a way that will lead others to join you.” – Ruth Bader Ginsberg

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Google+ - Articles - Email

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