Workforce Development News – January 30, 2017

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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How Managers Can Make Group Projects More Efficient

“Don’t collaborate for the sake of collaboration.”
https://hbr.org/2017/01/how-managers-can-make-group-projects-more-efficient

The Increasing Risks of Background Checks

“New laws and emerging privacy rights complicate an already-difficult process.”
https://www.shrm.org/hr-today/news/hr-magazine/1216/Pages/the-increasing-risks-of-background-checks-.aspx

How to Prioritize Your Work When Your Manager Doesn’t

“This 2×2 matrix will help.”
https://hbr.org/2017/01/how-to-prioritize-your-work-when-your-manager-doesn’t

Step-By-Step Guide to Measuring Customer Service ROI

“If you spend a dollar on customer service, how much money will that dollar make for you?”
Part 1: https://www.helpscout.net/blog/customer-service-roi/
Part 2: https://www.helpscout.net/blog/calculating-customer-service-roi/

The Top 3 Factors that Influence Employee Engagement

“Your top priorities should be the way leaders communicate, your organization’s reputation, and whether employees feel heard.”
https://www.ragan.com/Main/Articles/52279.aspx

State Initiative Reports: Center on Education and the Workforce

Missouri-specific state summary reports on the college job market, job growth and education requirements, healthcare, career clusters, STEM, and projections of jobs and education requirements.
https://cew.georgetown.edu/states/missouri/

5 Tips for a Winning Cover Letter

“How to secure that initial interview.”
http://money.usnews.com/money/blogs/outside-voices-careers/articles/2017-01-24/5-tips-for-a-winning-cover-letter

4 Simple Steps to Answering the Weakness Question

“The weakness question is one I consider to be … well, dumb. It lacks creativity and doesn’t address the requirements of the position. But it’s also a question everyone should be able to answer before they get to the interview. Interviewers want to hear self-awareness. They want to be sure that you know what your weaknesses are and are doing something to correct them.”
https://www.recruiter.com/i/4-simple-steps-to-answering-the-weakness-question/

9 Tips for Negotiating All Aspects of a New Job

“Getting the best possible salary is important, but consider other forms of reimbursement.”
http://money.usnews.com/money/blogs/outside-voices-careers/articles/2017-01-25/9-tips-for-negotiating-all-aspects-of-a-new-job

Make Learning a Lifelong Habit

“You’ll stay relevant and be happier.”
https://hbr.org/2017/01/make-learning-a-lifelong-habit

“Alone we can do so little; together we can do so much.” – Helen Keller

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