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Workforce Development News – January 3, 2017
A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.
The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
Find out more …
“In a world of self-service, talented reps matter more than ever. But what sort of people are best equipped to handle today’s customers? And how can organizations ensure that they attract and retain the most-effective reps?”
“Go ahead. Make your customer’s day. Dos and Don’ts and the five components of a killer thank you note.”
“Based on an analysis of 5,000 leaders.”
“Facts on the important events, issues and trends.”
“Most companies have teams that consistently show poor employee engagement. In many cases, this can be traced back to managers with little or no talent for people management.”
“Marketers spend a lot of time—and money—trying to delight consumers with ever-fresher, ever-more-appealing products. But their customers, it turns out, make most purchase decisions almost automatically. They look for what’s familiar and easy to buy.”
“Examining what’s driving your discomfort can help you make peace with it — regardless of the outcome.”
“Asking good questions shows that you are interested and prepared. The answers to those questions should also help you decide whether or not you want to work for the employer.”
“It’s worth taking a step back to think about whether or not it’s really the right move for you.”
“Getting stuck in a rut or falling asleep at the wheel are hazards drivers face, but they are also a danger to your career.”
“Look for a company that makes a difference. Look for a company that helps you grow. Look for the right culture fit.”
“I don’t want life to imitate art. I want life to be art.” – Carrie Fisher