Workforce Development News – April 24, 2017

By on April 24, 2017
Strengths You Should Consider When Preparing for a Job Interview

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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How Service Companies Can Earn Customer Trust and Keep It

“Companies that serve customers who are in a state of stress are especially vulnerable to losing customers’ trust when they perform poorly.”
https://hbr.org/2017/04/how-service-companies-can-earn-customer-trust-and-keep-it

6 Questions to Ask Before You Email Your Customers

“A great email can reduce churn, drive engagement, increase revenue, help you learn more about your customers, and even make them more successful. A mediocre one, however, can cause cancellations to spike, erode trust, or just move you one step closer to irrelevancy in your customer’s inbox.”
https://www.helpscout.net/blog/customer-email-questions/

Women Dominate College Majors That Lead to Lower-Paying Work

“Many college majors that lead to high-paying roles in tech and engineering are male dominated, while majors that lead to lower-paying roles in social sciences and liberal arts tend to be female-dominated, placing men in higher-paying career pathways.”
https://hbr.org/2017/04/women-dominate-college-majors-that-lead-to-lower-paying-work

4 Reasons Why You’re Losing Job Offers After the Interview

“Getting job offers isn’t easy. Applying online can take hours, and then you have to schedule interviews, study the company and role to prepare, and wait days or weeks for the results.”
https://www.recruiter.com/i/4-reasons-why-youre-losing-job-offers-after-the-interview/

10 Strengths You Should Consider When Preparing for a Job Interview

“At some point in every job interview, the interviewer will ask you to list your greatest strengths. It might seem like a simple question, but not everyone is prepared to give an accurate and impressive answer.”
https://www.recruiter.com/i/10-strengths-you-should-consider-when-preparing-for-a-job-interview/

What Your Resume Should Look Like in 2017

“Resume trends change quickly. From head shots to QR codes to company logos, it’s hard to tell which extras will get your application noticed, and which will get you tossed out of the running. But some things never go out style:”
http://fortune.com/2017/04/19/resume-job-search-tips/

What Your Cover Letter Should Look Like in 2017

“Striking the right balance between formal and conversational—while differentiating yourself from every other job seeker on the market—is no small feat.”
http://fortune.com/2017/04/19/job-search-cover-letter-tips/

7 Job Search Sins and What to Do About Them

“There are actions – or a lack thereof – that can affect your job search in negative ways.”
https://www.recruiter.com/i/7-job-search-sins-and-what-to-do-about-them/

5 Questions Leaders Should Be Asking All the Time

“Any answer is only as good as the question asked. Yet it’s not always easy asking good questions. It requires us to look beyond simple solutions and to encourage colleagues to do the same.”
https://hbr.org/2017/04/5-questions-leaders-should-be-asking-all-the-time

The most important thing in communication is hearing what isn’t said.” – Peter Drucker

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedInTwitterGoogle+ArticlesEmail

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