Workforce Development News – October 24, 2016

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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Is Your Employee Ready to Be a Manager?

“How do you judge his skills and experience? What’s the best way to measure his potential?”
https://hbr.org/2016/10/is-your-employee-ready-to-be-a-manager

Customer Satisfaction Without Engagement – Is It Enough?

“The best companies make a strategic choice to engage customers or satisfy them — or both.”
http://www.gallup.com/businessjournal/196517/customer-satisfaction-without-engagement-enough.aspx

Why Leadership Development Isn’t Developing Leaders

“And how to fix it.”
https://hbr.org/2016/10/why-leadership-development-isnt-developing-leaders

Hiring Job Seekers with Criminal Histories

“Weigh the risks and rewards of employing ex-offenders.”
https://www.shrm.org/hr-today/news/hr-magazine/1016/Pages/hiring-job-seekers-with-criminal-histories.aspx

13 Signs That Someone Is About to Quit

“The basic tenet of managing turnover is that everyone eventually leaves. But the ‘when’ can feel like a mystery.”
https://hbr.org/2016/10/13-signs-that-someone-is-about-to-quit-according-to-research

How to Answer the ‘Why Should We Hire You?’ Interview Question

“Your objective is to make answering this question an easy task. You need to match your qualifications, success stories, and educational background to the particular job you are interviewing for. The key is to frame your response to this question in a way that allows you to sell yourself.”
https://www.recruiter.com/i/how-to-answer-the-why-should-we-hire-you-interview-question/

How To Embrace The Most Embarrassing Parts Of Your Resume

“Confidently telling a coherent narrative about your job experience means accepting the lamest parts of it.”
https://www.fastcompany.com/3064584/hit-the-ground-running/how-to-embrace-the-most-embarrassing-parts-of-your-resume

100 Short Tips That’ll Help You Land Your Next Big Job

“Tips to help you through every step of the process as an advanced job seeker.”
https://www.themuse.com/advice/100-short-tips-thatll-help-you-land-your-next-big-job

Have You Managed Your Career Well?

“Here are six ways to tell.”
http://money.usnews.com/money/blogs/outside-voices-careers/articles/2016-10-17/have-you-managed-your-career-well

Harsh Lessons That Will Make You More Successful

“Nobody said success was easy.”
https://www.entrepreneur.com/article/283726

“I can’t go back to yesterday because I was a different person then.” — Alice (In Wonderland)

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