Workforce Development News – June 20, 2016

By on June 20, 2016
Ground Rules for Great Meetings

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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8 Ground Rules for Great Meetings

“Focus on behaviors, not procedures.”
https://hbr.org/2016/06/8-ground-rules-for-great-meetings

11 Surefire Ways To Instantly Connect With Anyone

“Too many people succumb to the mistaken belief that the ability to connect with others is a natural, unteachable trait that belongs to only a lucky few. It’s easy to fall prey to this misconception.”
http://www.forbes.com/sites/travisbradberry/2016/06/14/11-surefire-ways-to-instantly-connect-with-anyone/

Customer Perception Can Make or Break Your Support

“When you’re forced to give a customer an answer that isn’t their first choice, perception counts for a whole lot.”
https://www.helpscout.net/blog/customer-perception/

The Top Complaints from Employees About Their Leaders

“A survey shows a striking lack of emotional intelligence among executives.”
https://hbr.org/2015/06/the-top-complaints-from-employees-about-their-leaders

Ten Ways To Kill Your Team’s Motivation Without Even Trying

“Here are 10 easy ways for a thoughtless manager — or a whole thoughtless management team — to kill its team members’ motivation. Sadly, these 10 management missteps happen every day.”
http://www.forbes.com/sites/lizryan/2016/06/12/ten-ways-to-kill-your-teams-motivation-without-even-trying/

Use These 10 Words in Conversation to Get What You Want

“‘Because.’ ‘Thanks.’ ‘We’: These are the words that will open your listener to you and give you power.”
https://www.entrepreneur.com/article/276892

What to Do When Your Boss Has a Favorite (and It’s Not You)

“You have options.”
https://hbr.org/2016/06/what-to-do-when-your-boss-has-a-favorite-and-its-not-you

Who Is Poor In The United States?

“Brookings describes who lives in poverty as well as the characteristics of the working-age poor and those working-age poor who were employed less than full-time year-round.”
http://www.brookings.edu/research/papers/2016/06/17-who-is-poor-in-the-united-states-schanzenbach-bauer-nunn

9 Winning Resume Elements to Stand Out From Your Competition

“How to get employers to pick your resume from the pile.”
http://money.usnews.com/money/blogs/outside-voices-careers/articles/2016-06-15/9-winning-resume-elements-to-stand-out-from-your-competition

10 Common — And Crucial — Copyright Questions For Communicators

“Grabbing an image, piece of text or other element for your website or blog without permission is not OK, even if you give credit to its creator. An attorney explains the essentials of ‘fair use’.”
http://www.ragan.com/Main/Articles/51300.aspx

Do These 30 Things If You Want to Be Unstoppable

“Those who are unstoppable are in their own world. They don’t compete with anyone but themselves. You never know what they will do – only that you will be forced to respond. Even though they don’t compete with you, they make you compete with them.”
https://www.recruiter.com/i/do-these-30-things-if-you-want-to-be-unstoppable/

Much of the stress that people feel doesn’t come from having too much to do. It comes from not finishing what they’ve started.” – David Allen

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Google+ - Articles - Email

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