Workforce Development News – December 5, 2016

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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How to Earn Your Manager’s Respect

“What can you do to make sure your boss appreciates what you bring to the job?”
https://hbr.org/2016/12/how-to-earn-your-managers-respect

Trump Will Benefit From Obama’s Strong Job Market

“It’s hard to imagine a scenario in which unemployment is low and job growth is steady, yet wages are falling and people are leaving the labor force. That suggests Friday’s report, taken on its own, paints a misleading picture of the state of the economy. Additional charts show the bigger picture.”
http://fivethirtyeight.com/features/trump-will-benefit-from-obamas-strong-job-market/

November Jobs Report

“Here are key figures from Friday’s report from the Labor Department.”
http://blogs.wsj.com/briefly/2016/12/02/november-jobs-report-the-numbers-3/

The 4 Types of Ineffective Apologies

“Things you probably say that you shouldn’t.”
https://hbr.org/2016/11/the-4-types-of-ineffective-apologies

Building Your Career in Customer Support

“Customer support means timely, empathetic help that keeps the customer’s needs at the forefront of every interaction.”
https://www.helpscout.net/customer-support-career/

Getting Through Your Year-End Job Performance Review

“What to expect, and how to attack certain topics.”
http://money.usnews.com/money/blogs/outside-voices-careers/articles/2016-11-28/getting-through-your-year-end-job-performance-review

Driving Sales Success This Quarter, This Year, and Beyond

“Sales forces that are managed only to meet short-term needs can drift into mediocrity.”
https://hbr.org/2016/12/driving-sales-success-this-quarter-this-year-and-beyond

13 Interview Questions You Thought Were Legal (But Definitely Are Not)

“These interview questions look fine on the surface, but can lead to legal trouble. You should make sure to avoid them next time you interview a candidate.”
https://www.recruiter.com/i/13-interview-questions-you-thought-were-legal-but-definitely-are-not/

How to Write Email with Military Precision

“Get to the point.”
https://hbr.org/2016/11/how-to-write-email-with-military-precision

25 Ideas to Squeeze Out More Time for Content Creation

“There is no secret button that composes blog posts or shoots videos, and magic wands are very hard to come by. That leaves these tips for generating text and other content for your audience.”
http://www.ragan.com/Main/Articles/52005.aspx

“Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” – Winston Churchill

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