- Workforce Development News – April 12, 2021
- Becoming a Learning Organization
- Workforce Development News – April 5, 2021
- Workforce Development News – March 29, 2021
- Workforce Development News – March 22, 2021
- Workforce Development News – March 15, 2021
- Workforce Development News – March 8, 2021
- Workforce Development News – March 1, 2021
- Workforce Development News – February 22, 2021
- Workforce Development News – February 17, 2021
Apply Now: IT Help Desk/End-User Support Career Training

IT Help Desk/End-User Support specialists provide technical assistance to computer users. Personnel in this line of work routinely answer questions and resolve computer issues for clients. If you enjoy working with others to understand and problem-solve computing issues, this might be the training program to start you on a rewarding IT career pathway.
Program Highlights
- Daytime classes are held Monday thru Friday.
- Accelerated classes can be completed in two semesters.
- Classes are held at the Forest Park campus.
What you will learn from this program
- Foundational principles of end-user support including client operating system and application software, hardware and software installation, system configuration, problem diagnosis and resolution and computer security.
- The seven courses in this Certificate of Specialization program provide a combination of online, distance learning and classroom-based skills development.
- Hands-on skill sets are taught and demonstrated, which are critical to employers.
- Courses also prepare individuals to earn industry certification exams such as CompTIA A+ and Security+.
You must be logged in to post a comment Login