Workforce Development News – July 21, 2014

By on July 21, 2014
STEM 101: Intro to Tomorrow's Jobs

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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Still Searching: Job Vacancies and STEM Skills

“Job openings for STEM positions take longer to fill than openings in other fields. Specific high-value skills requested by employers and common to STEM occupations are particularly scarce relative to demand and yet particularly valuable to employers. And the regional supply of workers in a given occupation affects the length of vacancy advertisements.”
http://www.brookings.edu/research/interactives/2014/job-vacancies-and-stem-skills/#/M41180

STEM 101: Intro to Tomorrow’s Jobs

“The future of the economy is in STEM.” Here’s an overview of STEM work, data showing STEM occupations with the most employment and projected job openings and growth, the rewards and challenges of STEM work, and how to prepare for a career in a STEM field.
Summary: http://www.bls.gov/opub/ooq/2014/spring/art01.htm
Article PDF: http://www.bls.gov/opub/ooq/2014/spring/art01.pdf

Sept. 10, 2014 State of St. Louis STEM Workforce Summit

The annual State of St. Louis Workforce program targets STEM this year. Come to this informative program to learn how your business and associates can take advantage of this growing workforce development in St. Louis.
http://workforcesolutions.stlcc.edu/2014/announcing-sept-10-2014-state-st-louis-stem-workforce-summit/
Register now: http://www.bizjournals.com/stlouis/event/109821

20 Customer Service Tips You Need to Know

“Look at proven advice on improving your customer service that you might not expect to hear.”
https://www.helpscout.net/blog/customer-service-tips/

The Personality that Succeeds in Customer Support

“The quality of your customer service will never exceed the quality of the people providing it.”
https://www.helpscout.net/blog/personality-in-support/

Unhappy At Work? Either Change What You Do Or Change How You Do It

“Around the world today there are millions of people who go to work every day disliking their job and wishing they were elsewhere. While the cost to the bottom line in organizations is in the billions, the cost to the human spirit is immeasurable. So if you’re unhappy at work you’ve basically got three options:”
http://www.forbes.com/sites/margiewarrell/2014/07/16/unhappy-at-work-either-change-what-you-do-or-change-how-you-do-it/

Continuing Education Fall 2014 Catalog

Our new fall catalog is now available and registration for fall begins August 4th! Explore the road to Lifelong Learning! For more information, or to register, call us at 314-984-7777.
http://workforcesolutions.stlcc.edu/2014/continuing-education-fall-2014-catalog/

10 Tips on How to Make Slides That Communicate Your Idea

“Making an effective slide deck: the big, overarching goals, and the little tips and tricks that make your presentation sing.”
http://blog.ted.com/2014/07/15/10-tips-for-better-slide-decks/

5 Great Ways to Open A Speech

“Stop boring your audience the minute you start your speech. Grab them with a question, statistic, anecdote, and more.”
http://www.ragan.com/Main/Articles/48533.aspx

9 Marvelous Qualities of People We Genuinely Love to Work With

“But first, let’s go over the not-so-marvelous qualities.”
http://www.inc.com/jeff-haden/9-marvelous-qualities-of-people-we-love-to-work-with.html

Infographic: The Elements of Great Social Media Profiles

“The ins-and-outs of building a profile on each major social media site.”
http://www.ragan.com/Main/Articles/48559.aspx

7 Great Pieces of Career Advice No One Ever Told You

“The best advice for those looking to achieve great things is often the least repeated.”
http://www.inc.com/jessica-stillman/7-great-pieces-of-career-advice-no-one-ever-told-you.html

Hire character. Train skill.” – Peter Schutz

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedInTwitterGoogle+ArticlesEmail

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