STLCC HealthCare Program Graduates Are Ready to Work!

By on April 16, 2014
HealthCare Program Graduates Are Ready to Work

STLCC is building a pool of program graduates in the growing healthcare occupations of Information Technology Help Desk/End User Support Specialist and Healthcare Information Technology Technician that are ready to go to work!

Information Technology (IT) Industry Certified Graduates

All of the program graduates completed 14 to 24 credit hours of training in health informatics/information technology that combines instruction in information science, computer science and health care. The program graduates are prepared to work in a variety of healthcare environments as IT help desk/end user support specialists and health care information technology specialists.

All of the program graduates are preparing for their certification exams in the following IT industry certifications:

  • CompTIA® A+: Covers preventative maintenance, basic networking, installation, troubleshooting, communication and professionalism.
  • CompTIA® Security+: Covers system security, network infrastructure, cryptography, assessments and audits).
  • CompTIA® Healthcare IT Technician: Covers the knowledge needed to implement, deploy, and support healthcare IT systems in various clinical settings.

Skills Set of the IT Help Desk/End User Support Specialist Graduates

Graduates from this program have acquired skills to successfully operate as a help desk or end user support specialist in a healthcare environment through completion of a 24 credit hour program.

The graduates have acquired skills in:

  • Understanding foundational principles of end user support.
  • Utilizing commonly used client operating system and application software, hardware and software installation.
  • Implementing system configuration, problem diagnosis/resolution, and computer security.

Skills Set of the Healthcare Technician Graduates

Graduates from this program have acquired skills to successfully operate as a healthcare IT technician in a modern medical practice or hospital system to implement, deploy and support healthcare IT systems through the completion of a 14-credit hour program.

The graduates have acquired skills in:

  • Understanding foundational principles of IT technical support within healthcare settings.
  • Managing Health Insurance Portability and Accountability Act (HIPPA) compliance issues.
  • Implementing code of conduct policies and best practices for storing, securing and backing up electronic health records and mission critical data.

Innovative Healthcare Training Programs = Career Pathways in Growing Healthcare Occupations

Graduates are supported through MoHealthWINs, a state-wide grant program. Through the grant, St. Louis Community College is providing innovative healthcare training programs that lead to career pathways in growing healthcare occupations. Two career pathways are available through the grant at STLCC: Medical Therapeutics and Health Informatics/IT in Healthcare.

The state-wide grant program serves Trade Adjustment Assistance (TAA) program participants, veterans, and job seekers by helping them gain healthcare job skills through innovative educational approaches – such as accelerated, contextualized and technology-enabled courses. Two career pathways are available in this program: Medical Therapeutics and Health Informatics/IT in Healthcare.

Visit us online to learn more about MoHealthWINs at STLCC.edu/MHW or directly contact Kevin Talbot at 314-539-5722 to learn more about these graduates.

About Shayna Howell

Shayna was the Client Development Manager in the Workforce Solutions Group of St Louis Community College. She has over 20 years of experience in the Community College system in training and development, project management, program/course development, grant writing/administration and marketing.

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