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We Want You Well: Esse Health’s Commitment to Excellence

By on October 29, 2014
Esse Health’s Commitment to Excellence

Esse’s Health is living up to its tagline of “We want you well” in many ways, including a partnership with the Workforce Solutions Group of St. Louis Community College (STLCC) to continuously improve the speed and quality of services delivered to patients by implementing Lean thinking and work processes.

Esse Health, the largest independent physician practice group in the St. Louis region, initiated their partnership with STLCC with a presentation by George Friesen entitled Waste Detection and Employee Empowerment. George’s presentation focused participants on the core strength of Lean, the way in which it stimulates all employees to identify waste in their work processes and eliminate it.

The second stage of the Esse Health and STLCC partnership was a five-day series of training and planning sessions entitled Process Improvement Leader Training. The primary purpose of this training was to equip leaders to be active and highly successful process improvement leaders in Esse Health’s physician practices as well as in Esse Health’s Central Business Office. This series produced Esse Health’s first group of certified Performance Improvement Leaders.

Esse Health Process Improvement Leader Class

More about Esse Health

Esse Health is an independent group of more than 100 physicians who practice in 33 different locations throughout the St. Louis metropolitan area. It is the largest independent physician practice in the region. Esse Health doctors specialize in asthma, allergy & immunization, gastroenterology, family medicine, internal medicine, pediatrics, radiology, urology, and cardiology. For more information about Esse Health visit http://www.essehealth.com/

Process Improvement Leader Training

More about Lean Thinking and Work Processes

Like leading healthcare organizations worldwide, Esse Health is harnessing the power of Lean thinking and work processes to continuously improve the speed and quality of services delivered to patients. Although originating in the automotive industry, Lean thinking and work processes apply to all work environments. As Lean thinking processes take root there is a steady increase in the exchange of ideas and information through open, candid communication at all levels of the organization. For more information about the implementation of Lean in health care or other work environments, contact George Friesen at 314-303-0612.

About Shayna Howell

Shayna was the Client Development Manager in the Workforce Solutions Group of St Louis Community College. She has over 20 years of experience in the Community College system in training and development, project management, program/course development, grant writing/administration and marketing.

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