- The False Allure of Punishment
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- Attend the Medical Assistant Training Career Fair Event Tuesday, April 24, 2018
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- Workforce Development News – April 9, 2018
- Anger, Respect, and Productivity
- Attend the Patient Care Technician (PCT) Career Event April 9, 2018
- Workforce Development News – April 3, 2018
- Community Health Worker Training Classes are starting April 24 and July 23, 2018
- Workforce Development News – March 26, 2018
Workforce Development News – July 29, 2013

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.
The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
Find out more …
Customers Complain. Here’s 5 Rules to Help Your Employees Deal With It
“Get your staff to follow this easy five-step process and your customers will be happier than ever.”
http://www.inc.com/dave-kerpen/how-to-deal-with-customer-complaints.html
Innovation Isn’t an Idea Problem
“In most organizations, innovation isn’t hampered by a lack of ideas, but rather a lack of noticing the good ideas already there.”
http://blogs.hbr.org/cs/2013/07/innovation_isnt_an_idea_proble.html
20 Things 20-Year-Olds Don’t Get
“Many 20-somethings believe they have all time in the world and how they spend their 20s doesn’t matter. The foundation you build in your 20s will define the rest of your life.”
http://www.forbes.com/sites/jasonnazar/2013/07/23/20-things-20-year-olds-dont-get/
The Economic Benefits of Attaining an Associate Degree Before Transfer
“Earning an associate degree before transferring significantly boosts the odds of bachelor’s degree success.”
http://ccrc.tc.columbia.edu/publications/economic-benefits-associate-degree-before-transfer.html
Evaluating Your Unwritten Résumé
“Having a good professional reputation is just as important as your having a great résumé.”
http://money.usnews.com/money/blogs/outside-voices-careers/2013/07/22/evaluating-your-unwritten-resume
St. Louis: A Model For Aspiring Tech Hubs
“When smaller cities play to their strengths while simultaneously working to shore up their deficiencies, they can attract talented entrepreneurs and help them succeed. These contributing success factors include:”
http://www.forbes.com/sites/theyec/2013/07/25/st-louis-a-model-for-aspiring-tech-hubs/
Panelists Announced for August 7, 2013 State of St. Louis Workforce Event
St. Louis Community College Chancellor Myrtle E.B. Dorsey and Roderick Nunn, the college’s vice chancellor for economic development and workforce solutions, will be joined by a panel of executives from high performing companies in the financial services, healthcare, advanced manufacturing and transportation industries for the 2013 State of St. Louis Workforce Report, slated for Aug. 7 at the Missouri Botanical Garden, 4344 Shaw Blvd.
http://workforcesolutions.stlcc.edu/2013/panelists-announced-for-2013-state-st-louis-workforce-event/
Is It Finally Time for Corporations to Provide Applicants With Feedback?
“Reasons why ‘actionable feedback’ should be provided to rejected job applicants, arguments against providing applicants and candidates with feedback, and 16 action steps to consider.”
http://www.ere.net/2013/07/22/is-it-finally-time-for-corporations-to-provide-applicants-with-feedback/
3 Cover Letter Tips That Guarantee an Interview
“Stands out among hundreds of other applicants. Put yourself out there and sell yourself in the best possible light to unlock that invitation to an interview.”
http://money.usnews.com/money/blogs/outside-voices-careers/2013/07/25/3-cover-letter-tips-that-guarantee-an-interview
Infographic: How to Create Perfect Social Media Posts
“You’ll get more social media fans and engagement if you follow these guidelines for the perfect Facebook, Twitter, Pinterest and Google+ posts.”
http://www.ragan.com/Main/Articles/47044.aspx
5 Must-Have Qualities Of The Modern Manager
“When it comes to evolving the way we work managers need to possess five qualities to help their organizations evolve and succeed in the future of work.”
http://www.forbes.com/sites/jacobmorgan/2013/07/23/5-must-have-qualities-of-the-modern-manager/
Are You a Maker or a Taker?
“These 12 characteristics determine whether you’ll be a success or a failure.”
http://www.inc.com/geoffrey-james/are-you-an-maker-or-a-taker.html
“Whether you think you can or you think you can’t, you’re right.” – Henry Ford
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