Workforce Development News – April 22, 2013

By on April 22, 2013
Questions Great Candidates Ask

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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7 Questions Great Candidates Ask

“A candidate who probes and asks questions of substance is a more engaged candidate. This more discerning approach is likely to be taken by the best candidates. But, what questions are these more engaged candidates likely to ask and how should you respond?”
http://www.recruiter.com/i/7-questions-great-candidates-ask/

Good Employees Make Mistakes. Great Leaders Allow Them To.

“Great leaders allow their people the freedom to make mistakes. But good employees are those who when mistakes are made: 1. Learn from them, 2. Own them, 3. Fix them, and 4. Put safeguards in place to ensure the same mistake will never be repeated again.”
http://www.forbes.com/sites/amyanderson/2013/04/17/good-employees-make-mistakes-great-leaders-allow-them-to/

What Job Candidates Really Want: Meaningful Work

“Engaged employees are 50% more productive and 33% more profitable. They are also responsible for 56% higher customer loyalty scores and correlated with 44% higher retention rates, leading to great gains in productivity over the long run. So the question is: How do companies find and cultivate those fulfilled employees?”
http://blogs.hbr.org/cs/2013/04/what_job_candidates_really_wan.html

Infographic: What You Need To Know Before Your Next Job Interview

“Did you know 33 percent of employers say they know in the first 90 seconds of an interview whether they’ll hire you? Here’s how to impress even the toughest interviewer.”
http://www.ragan.com/Main/Articles/46556.aspx

How to Select Learning That Fits Your Business

“With so many resources available, it can be hard for companies to select the programs that will serve them best. Here are the pros and cons of the most common options.”
http://clomedia.com/articles/view/how-to-select-learning-that-fits-your-business/

12 Ways to Hook an Audience in 30 Seconds

“The first 30 seconds of your talk is crucial. This is the time your listeners form an impression of you, and of what’s to follow.”
http://www.openforum.com/articles/hook-presentation-audience-30-seconds/

How to Sound Confident (Even If You’re Not)

“Give your great ideas the verbal boost they deserve with these six tips.”
http://www.inc.com/geoffrey-james/how-to-sound-confident-even-if-youre-not.html

Infographic: How Customer Service Impacts Your Brand’s Bottom Line

“Did you know 95 percent of people share their bad customer service experiences? Here’s how customer service can make, or severely break, your relationships with customers.”
http://www.ragan.com/Main/Articles/46550.aspx

10 Ways to Make Customers Fall in Love with Your Business

“Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more important.”
http://blog.kissmetrics.com/true-love-with-customers/

Finding Your Place in the Competitive Jungle

“Every organization must have some seeds of breakthrough innovation and must cultivate its patch in order to ensure a good harvest tomorrow. However, some organizations have a stronger sense of urgency than others, a bigger need to pick up the pace, and the need to move faster.”
http://blogs.hbr.org/cs/2013/04/finding_your_place_in_the_comp.html

8 Pitfalls on the Path to Success

“Avoid these eight ‘traps,’ and your long-term success is assured.”
http://www.inc.com/geoffrey-james/8-pitfalls-on-the-path-to-success.html

The way you get meaning into your life is to devote yourself to loving others, devote yourself to your community around you, and devote yourself to creating something that gives you purpose and meaning.” – Mitch Albom

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Google+ - Articles - Email

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