Workforce Development News – April 1, 2013

By on April 1, 2013

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.

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The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
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The 21 Principles of Persuasion

“How is it that certain people are so incredibly persuasive? Can we all harness those skills?”
http://www.forbes.com/sites/jasonnazar/2013/03/26/the-21-principles-of-persuasion/

10 Phrases That Can Solve Any Work Problem

“Effectively resolving conflicts within your company can actually build a strong and diverse team that will keep fresh ideas and creativity flowing.”
http://www.openforum.com/articles/10-perfect-phrases-to-resolve-any-conflict/

The Delicate Art of Giving Feedback

“To be an effective manager, you need to be skilled at giving out both praise and criticism. While praise is easy to give, it is far more challenging and unpleasant to criticize your employees. Yet the practice of management requires you to occasionally show employees where they need to improve.”
http://blogs.hbr.org/cs/2013/03/the_delicate_art_of_giving_fee.html

The Most Common Leadership Model – And Why It’s Broken

“The people who spend the most time complaining about the lack of talent are the ones who don’t recognize talent to begin with. A cultural shift in actually understanding, recognizing and rewarding what we say we value is required.”
http://www.forbes.com/sites/mikemyatt/2013/03/28/the-most-common-leadership-model-and-why-its-broken/

4 Keys to Customer Loyalty

“Customer satisfaction is a joke. It’s customer loyalty that’s the real challenge.”
http://www.inc.com/geoffrey-james/4-keys-to-customer-loyalty.html

Attend Our April 9 Open House At The Corporate College

Valuable interactions, information, solutions, spaces and a special drawing will all be part of the open house hosted by the Workforce Solutions Group at the Corporate College from 8 am to 6 pm on April 9th. Tour the Corporate College and see why it is the best choice for all your business events; network with our staff and other guests; and attend short presentations throughout the day on a variety of topics.
http://workforcesolutions.stlcc.edu/2013/attend-april-9-open-house-at-corporate-college/

A Job Listing Should Be Like a Love Letter

“You’re not looking for generic employees. So why are you writing generic job listings?”
http://www.inc.com/magazine/201303/jeff-haden/the-right-job-listing-is-like-a-love-letter.html

The 2 Things Savvy Interviewers Are Looking For

“In well-conducted job interviews, every question has some function relating to finding the person who can meet these two key employer objectives:”
http://money.usnews.com/money/blogs/outside-voices-careers/2013/03/26/the-2-things-savvy-interviewers-are-looking-for

14 Tips For Staying Calm During A Job Interview

“You’re nervous. Why does this happen to so many job candidates? How do you remain cool, calm and collected during an interview, so you’ll project an air of confidence that is attractive in a candidate?”
http://www.forbes.com/sites/jacquelynsmith/2013/03/26/14-tips-for-staying-calm-during-a-job-interview/

8 Red Flags Employers See on Your Resume

“Hiring managers spend only seconds skimming your resume before making a quick decision about whether to reject you or consider you further, so it’s essential that your resume doesn’t contain the red flags that will turn them off during that short initial scan.”
http://money.usnews.com/money/blogs/outside-voices-careers/2013/03/27/8-red-flags-employers-see-on-your-resume

Why Your Kid Can’t Get a Job

“One out of every two Millennials–age 18 to 32–is either unemployed or under-employed. This cohort is now the most educated, yet most-indebted generation in history.”
http://www.forbes.com/sites/mikemalone/2013/03/29/why-your-kid-cant-get-a-job/

When Presenting Your Data, Get to the Point Fast

“Data slides aren’t really about the data. They’re about the meaning of the data. And it’s up to you to make that meaning clear before you click away. Otherwise, the audience won’t process–let alone buy–your argument.”
http://blogs.hbr.org/cs/2013/03/when_presenting_your_data_get.html

9 Core Beliefs of Truly Horrible Bosses

“The worst managers have a fundamentally broken understanding of workplace, company, and team dynamics. Don’t make these mistakes.”
http://www.inc.com/geoffrey-james/9-core-beliefs-of-truly-horrible-bosses.html

Thaw with her gentle persuasion is more powerful than Thor with his hammer. The one melts, the other breaks into pieces.” – Henry David Thoreau

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard is a Microsoft Certified Trainer (MCT) and has held Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Google+ - Articles - Email

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