Leadership for Life – Business is Personal

By on January 3, 2012
Business is Personal

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You’ve all heard some variant on the expression, “Business is Business.” When it’s used, it’s often followed by the expression, “It’s nothing personal.” That usually happens when someone is damaged by the organization either purposely or collaterally. Some of you will recall a similar line in “The Godfather.”

Well, I subscribe to the principle that “Business is Personal.” Everyone brings personal needs and issues to any organizational or employment situation, and it would be folly not to take them into account – unless you’re working strictly with robots – and I don’t think we’ve come to that yet.

Think about the really good leaders you have worked with. I’m sure they had wonderful accomplishments in their careers, but more importantly – how did they make you feel?

For me a great leader is someone who makes his or her people feel great about themselves. A great leader is a great listener and really works to understand his or her people. A great leader leads not only by personal example, but by encouraging people to become more fully and meaningfully involved in their enterprise. I hope that’s the kind of leadership all of you aspire to.

Everyone brings personal needs to the workplace, and business leaders ignore these needs at the peril of the business’ well-being. Meeting people’s personal needs often helps the practical business needs to be met. You can meet people’s personal needs by changing the way you communicate with them – and in some cases, not much of a change is needed. Learn more in my podcast. You can listen to it, download it (MP3), or read it at http://www.stlcc.edu/Podcasts/business-training/business-is-personal.html.

About Barry Schapiro

Barry is the Workforce Solutions Group Practice Leader for Leadership and Professional Development. His experience includes delivery and management of business training in a variety of industries, with specialties in leadership, team development, generational diversity, and customer service. Twitter