Workforce Development News – May 16, 2011

By on May 16, 2011

A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance, higher education, and the economy.

TSA Partners with STLCC to Offer Associate Degree, Certificate Programs

The Transportation Security Administration is partnering with community colleges nationally to provide transportation security officers the opportunity to work toward a TSA homeland security certificate and/or associate degree in homeland security or a related field. The St. Louis TSA office is working with St. Louis Community College on this program, which gives TSA workers the opportunity to take courses at or near their home airport. “The program allows our officers to advance their education and improve their careers opportunities. It also strengthens TSA by giving the work force new skills and information. The program also can be a jump start for those who want to pursue a degree while concurrently working for TSA. Homeland security is one of the fastest growing majors today, and TSA is positioning its employees to excel among their peers in the field,” said Bill Switzer, St. Louis TSA federal security director.

Patient Care Technician Training at STLCC, New Video

View success stories of two Patient Care Tech graduates. The PCT program prepares participants for entry level positions as Patient Care Technicians and is directed toward patient care in the acute care (hospital) setting. This training program satisfies the requirements of the Missouri Department of Health and Senior Services for Unlicensed Assistive Personnel (UAP). (YouTube 1:56)  (video)  (program information)

Five Keys to Creating an Uplifting Service Culture

“When it comes to engaging people, motivating people, building loyalty, increasing performance, and creating a sustainable advantage many companies pass by service as a solution, because somehow the concept has been improperly labeled. Service is taking action to create value for someone else. You can unleash superhuman strength in your company’s culture by following the simple instructions on a safety poster, says consultant Ron Kaufman.”

How To Talk About Yourself In An Interview

“‘So, tell me a little about yourself.’ It’s often the first thing an interviewer will ask—and your answer may stick with him or her more than anything written on your résumé. Knowing how to talk about yourself in a way that conveys your strengths quickly, clearly, and professionally can set the tone for the entire interview. Some simple steps to address that not-so-simple question:”

10 Time-Management Tips That Work

“There are only three ways to spend time: thoughts, conversations and actions. Practice the following techniques to become the master of your own time:”

What Kind of Tech User Are You?

“Is Facebook your window to your social world? Is your mobile device the last thing you put aside before shutting the light out at night? Or does the deluge of digital information leave you flat and the ring of your cell phone leave you cranky?” The Pew Internet Project’s Typology of Information and Communication Technology Users survey will identify the typology group to which you belong, and provide a description of the general characteristics of that group. I’m a “Digital Collaborator,” what are you?

The Case for Content Marketing

“Let’s say you’re an expert at what you do. How much good does that expertise do you if only a handful of people are aware you exist?”

InfoGraphic: Educating the Workforce of the Future

“Since 1973, the number of jobs that require at least some college has more than tripled, while those requiring a high school diploma or less have flattened.”

The Worst Question Your Employees Can Ask

“Think about meetings you lead, presentations you give, or announcements you make: Are you the right person to speak? If your answer is based on some version of, ‘Yes, because I’m the one in charge,’ your answer is often wrong — and your audience knows it. Here’s a better way to decide.”

The only man who never makes a mistake is the man who never does anything.” – Theodore Roosevelt

About Richard Schumacher

Richard Schumacher is the technology manager for the Workforce Solutions Group of St. Louis Community College. He connects, designs, and applies technology to meet business user needs with eLearning, training, web content, instructional design, IT system, and performance improvement solutions. Richard has held various Microsoft Certifications since 1993. Learn more about Richard by following him: LinkedIn - Twitter - Articles - Email

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