- Remembering the Customer
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Workforce Development News – Dec. 12, 2011
A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.
The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
Find out more …
Holiday Greetings from Workforce Solutions Group
at St Louis Community College
Enjoy our holiday greeting for you.
Five Common Strategy Mistakes
“These mistakes are both common and costly. Getting smarter about how competition works and what strategy is will save you from making them.”
5 Ways to Delight Your Customers
“The new metric for measuring business success is customer delight. If you’re not delighting your customers, the prospect of growth in today’s highly competitive, low-growth economy isn’t promising. When was the last time you went above and beyond and completely ‘delighted’ a customer with your actions? If you’re having a hard time remembering you’re long overdue.”
InfoGraphic: How Job Seekers Are Using Mobile
“77% of job-seekers are using mobile apps in their search. Why mobile? For one thing, people almost always have their phones on them, which means they can get job leads on the fly and respond faster than on their not-as-portable laptops.”
To Grow, Leave What You Know Behind
“As we go through different phases in our personal and professional lives, we’re called upon to adapt, to marshal skills different than those we’ve used in the past. And in the modern world those demands on our adaptability are greater. So what skills do you need to modify or leave behind to grow? Here are three suggestions.”
6 Steps to a More Marketable LinkedIn Profile
“Somewhere along the line you started treating it more like a resume. It’s time to fix that.”
St. Louis Community College: Engaging in Community Sustainability Projects
“For more than 20 years, St. Louis Community College has been at the forefront of innovation for sustainability—integrating sustainable practices in the college’s physical learning spaces, academic programs, and civic engagement. The college’s sustainability innovations have earned the Growing Green Educator Award from the USGBC’s Missouri Gateway Chapter for its green building education programs and commitment to sustainable infrastructure and operations; the 2010 Heroes of the Planet Sustainable Educator Award from the St. Louis Business Journal; and a Circle of Excellence Award for achievements in the Green Business Challenge, sponsored by the St. Louis Regional Chamber and Growth Association.”
The Surefire Way to Ace Your Job Interview, from “The Headhuntress”
“Wendy Doulton provides her secrets to success for the job seekers she helps: What they need to be doing, what they need to stop doing, and how they can figure out what they want to be doing.”
InfoGraphic: How Cost Affects College Choices
“The recession economy has strained both students and institutions alike. As tuition and fees continue to skyrocket for all universities, in-state options with ‘discounted’ price tags seem all the more appealing to residents feeling strapped for cash.”
Why Is It Easier to Get a Job While You’re Employed?
“While there are some employers that have biases against people that are unemployed, that’s generally not the a deciding factor in the vast majority of cases. So what is going on?”
The Problem Solvers
“Khan Academy’s explicit goal is to teach people fundamental concepts. But in the process, it hopes to break new ground by changing how educators think about teaching, how psychologists think about learning, how employers think about credentialing, and how everybody thinks about the price of a good education.”
The A-Z Dictionary of Educational Twitter Hashtags
“Whether you’re a new or seasoned Twitter user, you likely come across confusing hashtags that probably look like a bunch of nonsense. The # symbol, called a hashtag, is used to mark keyword or topic in a Tweet. Any Twitter user can categorize or follow topics with hashtags. Those hashtags (usually) mean something and are a great way to get a tweet to appear in search results or discussion monitoring. Here’s a helpful list of popular educational hashtags.”
The Great Midwest Earthquake of December 16, 1811
Could the powerful earthquake that struck the Midwest on Dec 16, 1811 happen again?
200 years ago the first of the “New Madrid” earthquakes occurred.
Likely Impacts from Future Large “New Madrid” Earthquakes.
Facts about the New Madrid Seismic Zone.
“However beautiful the strategy, you should occasionally look at the results.” – Winston Churchill