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- Remembering the Customer
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Workforce Development News – August 15, 2011
A weekly collection of interesting, insightful, and innovative articles on workforce development, employment and training, business performance improvement, leadership, higher education, and the economy.
The Workforce Solutions Group of St. Louis Community College leverages education for growth in the knowledge economy by offering programs and services designed to advance people, businesses and communities. We are located at the Corporate College, a state of the art facility solely dedicated to corporate education and professional development.
Find out more …
2011 State of the St. Louis Workforce Report
This report provides the timely intelligence needed for business, economic development and education decision makers to respond to the region’s unprecedented challenges. The report addresses employment trends, growing industries, opportunities for future growth, and the challenges facing employers and job seekers.
Study echoes concerns about St. Louis workers readiness (STLtoday) http://bit.ly/nW7bOM
St. Louis employers say area workforce is not prepared (STLtoday) http://bit.ly/p92sij
7 Ways To Inspire Others
“Conventional wisdom tells us that we cannot change people. But you and I can be agents of transformation for our colleagues, employees, business partners, mentees and customers.”
5 Simple Things to Say to Win Over a Customer
What do customers want to hear when they phone a company?
Eight Job-Interview Wins for the Record Book
“A former human resources director recalls some applicants who impressed their way into getting instant job offers.”
Ten Myths About Social Networking For Business
“There is so much noise about social media, much of it not very helpful. Here, then, is a comprehensive guide to social networking misconceptions–each accompanied by a tangible action plan that you can take right now.”
How to Optimize Your LinkedIn Profile for the Job Hunt
“Research shows that 87% of companies use LinkedIn for recruiting, so it’s a good bet that your next employer will look for talent there. Here are some tips to maximize the likelihood a recruiter with the perfect job contacts you first.”
6 Ways the World of Work is Changing
“Digital advances and expectations from a new generation of workers have shifted the way we produce and collaborate, transforming the workplace and with it, our lives.”
Intelligence Lost: The Boomers Are Exiting
“Follow these eight steps to ensure that boomer retirement doesn’t leave a knowledge vacuum.”
7 Tips for Sending Your Next Thank You Letter
“Sending a thank you or follow-up letter is simply not on the mind of the average job seeker. Once the interviews are over, most want to move on to the next best thing: applying for another job. By sending the company a simple thank you letter, you could scoot yourself right up the consideration pile. Here are seven tips to consider when writing yours:”
The College Payoff: Education, Occupations, Lifetime Earnings
“A college degree pays off–but by just how much? In this report, we examine just what a college degree is worth–and what else besides a degree might influence an individual’s potential earnings. This report examines lifetime earnings for all education levels and earnings by occupation, age, race/ethnicity and gender. The data are clear: a college degree is key to economic opportunity, conferring substantially higher earnings on those with credentials than those without.”
“It’s always too early to quit.” – Norman Vincent Peale